The Leadership Factor, Inc. Announces Senior Researcher Promotion

Rochester, NY, August 06, 2006 --( The Leadership Factor, Inc, announces Stacy Falkman’s promotion to senior researcher.

Falkman, hired in February of 2005, graduated from Robert Morris University, with a Bachelor of Science in Business Administration - Marketing. She is responsible for satisfaction and loyalty research and she analyzes, develops, and produces research reports for North American clients. She also manages business communications during projects and interacts with The Leadership Factor’s offices worldwide.

Promotion from assistant project leader to senior researcher means that Falkman will take lead roles in research, analysis and report-writing for all North American-based client projects.

About The Leadership Factor, Inc.

The Leadership Factor is a global research company specializing in satisfaction and loyalty measurement, with offices in the US, Australia, France, Portugal, Spain, and the UK. Its Satisfaction Index™ methodology and customer behavior analysis are at the forefront of satisfaction and loyalty measurement and modeling techniques. In addition to the core research product, The Leadership Factor is the world’s leading supplier of training in the measurement of employee and customer satisfaction. For more information on The Leadership Factor, Inc., please visit

The Leadership Factor, Inc.
Heidi Wirth