The Washington Network, Inc. Adds Michael Lee Davis as Senior Telephony Engineer
Experienced telecom pro excels in Computer Telephony Integration, customer service
Alexandria, VA, September 26, 2009 --(PR.com)-- The Washington Network, Inc., a provider of computer networks and telephone systems for Washington, DC Metro-area businesses and associations, today announced the appointment of Michael Lee Davis as Senior Telephony Engineer. Mr. Davis has 15 years of experience designing and implementing advanced telecom solutions.
“Michael Lee Davis is a great addition to our service-oriented team,” said Rick Endres, president of The Washington Network. “He’s a natural problem solver who goes out of his way to explain his very technical work in everyday language. It’s very comforting to clients.
“Like all of us at The Washington Network, he believes that listening well to clients’ concerns and priorities is one of the biggest requirements for a technology provider, if you want to deliver real value. We know our clients are going to appreciate the way he strives to understand their needs.”
Mr. Davis will design and implement telecom systems that integrate with existing IT infrastructure. These 4th-generation phone systems will combine the best of premised-based systems, hosted VoIP systems and traditional land lines – delivering extreme reliability, advanced capabilities, ease of use and great value.
Mr. Davis hopes to have a large role in post-sales support. “Nothing is more gratifying than helping a client get the most value out of their system,” he said. “It’s my job to understand telephony as well as the computer world, and use them both to the client’s advantage. The technology continually grows and changes. It forces you to grow and change with it. There are constantly new capabilities that solve real client business needs. That’s why the business is so much fun.”
Mr. Davis was most recently Director of Voice Operations at Lore Systems of Chevy Chase, MD. Previously, he was a contact center analyst servicing the Transportation Security Administration (TSA) for Unisys Corporation, and a senior programmer and analyst for Systems Integration of Landover, MD.
“This is an exciting time to join The Washington Network,” Mr. Davis said. “Clients need more value, and they need ways to make their people more effective. That’s what The Washington Network provides.”
Increasing workplace productivity while lowering costs:
About The Washington Network, Inc.
Founded in 1987, The Washington Network, Inc. in Alexandria, Virginia, provides business phone systems, managed services for computer networks and other IT solutions for associations and businesses in the Washington, DC Metro area.
Serving primarily clients without a large in-house IT staff, The Washington Network lowers its clients’ operating costs while increasing productivity, utilizing flat-rate managed network services. These include remote network monitoring, preventive maintenance, help desk, redundant back-ups and on-call network engineers.
A member of the Northern Virginia Technology Council and Alexandria Chamber of Commerce, The Washington Network has been honored as the Chamber’s Professional Service Business of the Year.
Through its strategic membership in the Technology Assurance Group, The Washington Network serves and supports clients with multiple locations across the U.S. and Canada.
In 1995, The Washington Network was among the first to integrate workplace telephone systems with computer networks and corporate databases. Today the company implements fully converged solutions that include complete computer networks and business phone systems, and advanced productivity applications.
The Washington Network is located at 30 South Quaker Lane, Alexandria, Virginia 22314. For more information on The Washington Network, call 703.212.7100 or visit www.WashingtonNetwork.com.
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“Michael Lee Davis is a great addition to our service-oriented team,” said Rick Endres, president of The Washington Network. “He’s a natural problem solver who goes out of his way to explain his very technical work in everyday language. It’s very comforting to clients.
“Like all of us at The Washington Network, he believes that listening well to clients’ concerns and priorities is one of the biggest requirements for a technology provider, if you want to deliver real value. We know our clients are going to appreciate the way he strives to understand their needs.”
Mr. Davis will design and implement telecom systems that integrate with existing IT infrastructure. These 4th-generation phone systems will combine the best of premised-based systems, hosted VoIP systems and traditional land lines – delivering extreme reliability, advanced capabilities, ease of use and great value.
Mr. Davis hopes to have a large role in post-sales support. “Nothing is more gratifying than helping a client get the most value out of their system,” he said. “It’s my job to understand telephony as well as the computer world, and use them both to the client’s advantage. The technology continually grows and changes. It forces you to grow and change with it. There are constantly new capabilities that solve real client business needs. That’s why the business is so much fun.”
Mr. Davis was most recently Director of Voice Operations at Lore Systems of Chevy Chase, MD. Previously, he was a contact center analyst servicing the Transportation Security Administration (TSA) for Unisys Corporation, and a senior programmer and analyst for Systems Integration of Landover, MD.
“This is an exciting time to join The Washington Network,” Mr. Davis said. “Clients need more value, and they need ways to make their people more effective. That’s what The Washington Network provides.”
Increasing workplace productivity while lowering costs:
About The Washington Network, Inc.
Founded in 1987, The Washington Network, Inc. in Alexandria, Virginia, provides business phone systems, managed services for computer networks and other IT solutions for associations and businesses in the Washington, DC Metro area.
Serving primarily clients without a large in-house IT staff, The Washington Network lowers its clients’ operating costs while increasing productivity, utilizing flat-rate managed network services. These include remote network monitoring, preventive maintenance, help desk, redundant back-ups and on-call network engineers.
A member of the Northern Virginia Technology Council and Alexandria Chamber of Commerce, The Washington Network has been honored as the Chamber’s Professional Service Business of the Year.
Through its strategic membership in the Technology Assurance Group, The Washington Network serves and supports clients with multiple locations across the U.S. and Canada.
In 1995, The Washington Network was among the first to integrate workplace telephone systems with computer networks and corporate databases. Today the company implements fully converged solutions that include complete computer networks and business phone systems, and advanced productivity applications.
The Washington Network is located at 30 South Quaker Lane, Alexandria, Virginia 22314. For more information on The Washington Network, call 703.212.7100 or visit www.WashingtonNetwork.com.
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Contact
The Washington Network Inc.
Barrett Rossie
703 212 7100
www.WashingtonNetwork.com
Barrett Rossie
703 212 7100
www.WashingtonNetwork.com
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