McKinney, TX, October 14, 2009 --(PR.com
)-- PhaseWare, a leading provider of customer service and support software for the small to medium business sector, is proudly sponsoring the Seventh Annual Analyst of the Year Awards Banquet hosted by the Dallas/Fort Worth Chapter of HDI, the Help Desk Institute.
The Analyst of the Year Awards Banquet and Supplier Showcase will be held at the Las Colinas Country Club at 5:00 PM on Thursday November 5, 2009 in Las Colinas, Texas. The registration deadline is Saturday, November 1. This year they have received 34 nominations from 21 different organizations. The Keynote speaker is Brad Barton, a member of the International Brotherhood of Magicians. Brad combines the illusions of magic with the realities of the workplace in an engaging presentation.
DFW•HDI is the local chapter of HDI Global, the world’s largest membership, training, and certification association for technical support professionals. DFW•HDI works toward providing leadership, education, and networking for all technical support professionals and suppliers in North Texas.
Please register and make plans to join all of the nominees and their guests at this not to be missed banquet and showcase. Join in the celebration of the hard work and commitment involved in Customer Service Excellence.
Registration Link: http://www.dfwhdi.org/aoyregistration.asp
PhaseWare, Inc. is headquartered in McKinney TX. The company provides customer service and support software solutions optimized for the small to medium business. PhaseWare Tracker and its Event Engine and Self Service Center enhancements provide service desk automation, incident tracking, and resolution of trouble tickets from origin to close, along with a wide variety of self service options.