Leading Home Energy Auditing Company Announces New Guarantee
Pro Energy Consultants’ new guarantee promises homeowners they won’t have to pay a penny if they don’t feel the company’s customized, diagnostic home energy audit will successfully evaluate their home’s performance. Based on the customer’s needs, the home energy audit will either pinpoint which improvements will be the most cost-effective for maximizing a home’s energy efficiency or verify the home is already energy efficient.
The company, Pro Energy Consultants, is the nation’s first home energy auditing franchise and after just a year has quickly grown to more than 35 locations.
Pro Energy Consultants’ “100% Customer Satisfaction Guarantee” states:
“Pro Energy Consultants' customized, comprehensive and diagnostic home energy audit is designed to show you how to maximize your home’s comfort and energy efficiency, while reducing energy costs. We’re so confident in our energy audit process that if, at the end of the test, you don’t feel we provided valuable information about your home, then your energy audit is free!”
The guarantee, now prominently displayed on the company’s Web site
( http://www.proenergyconsultants.com/our-guarantee.php ), is also in select marketing materials as well as on its Facebook page and posted on Twitter.
“The purpose of this guarantee is to help customers feel completely comfortable with our very diagnostic, whole-house approach to energy auditing—a service some may not know a lot about,” said Pro Energy Principal Derek Sola. “It’s very different from the free or do-it-yourself energy audits out that use little if any specialized equipment.”
Sola added the guarantee is designed to be very customer friendly by eliminating the hassle of a money back guarantee.
“With our guarantee, if the customer doesn’t see value in the energy audit once it’s completed, the customer simply won’t be charged,” said Sola.
Pro Energy franchise owners feel the guarantee will be a boost to their business.
“For those customers who might be on the fence about getting an energy audit or those who may not see the value in the audit, this gives them peace of mind that it will be worth it,” said Pro Energy Consultant Franchise Owner John McDowall who covers the Junction City, Kan. area.
Pro Energy Consultant Franchise Owner Douglas King in Michigan added, “I think it will be another way to help me differentiate Pro Energy from my competition. It adds another level of professionalism that you would expect from a national franchise.”
For more information, call 888-9PROENERGY (1-888-977-6363), or visit http://www.proenergyconsultants.com
About Pro Energy Consultants
Pro Energy Consultants’ proven system for conducting energy audits is backed by more than 15 years experience and more than 10,000 energy audits. The company’s mission is to provide customized, comprehensive and diagnostic energy audits designed to maximize a home’s comfort and energy efficiency while reducing energy costs. This mission not only sets the worldwide standard for energy audits but also established Pro Energy as the world’s leading expert on the subject. In October 2008 Pro Energy began awarding franchises—making it the first national franchise in residential energy auditing. Being the ideal “green franchise” opportunity, it has quickly grown to more than 35 franchises nationwide. The company is headquartered in Cleveland, Ohio. For more information, call 888.9PROENERGY (1-888-977-6363) or visit www.proenergyconsultants.com.