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Emergency Medicine Physicians (EMP)

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Dr. Jesse DiRando Shares Success of PhysicianFirst Program

Jesse DiRando, MD, FACEP, Director for EMP's PhysicianFirst Program, recently announced the results from the first year of utilizing the program.

Canton, OH, March 18, 2010 --( Jesse DiRando, MD, FACEP, Director for EMP's PhysicianFirst Program, recently announced the results from the first year of utilizing the program. PhysicianFirst is an innovative triage method designed to facilitate efficient patient care in the Emergency Department. Traditional Triage places a patient in front of nursing staff and predominantly focuses on data collection.

PhysicianFirst moves a doctor to the front of the process and the patient directly into assessment - followed quickly by treatment, further testing, or discharge. PhysicianFirst has had a tremendous influence on performance and operations for those sites employing the techniques, including improved triage accuracy, lower risk, and greater patient satisfaction. Dramatic improvements in door to doctor times, walkout rates, and length of stay have been consistent and predictable.

Improvement in Patient Satisfaction is shown below for 3 Emergency Departments: Press Ganey ranking jumped to over the 95th percentile in all cases. Walkout Rates at these sites plummeted even while their ED volumes rose.

According to Dr. DiRando, "PhysicianFirst is an improvement in patient care that your hospital administration, nursing & physicians, and foremost your patients embrace because of the simple logic behind it...have the physician see the patient in triage and their overall ED experience will improve. Seems simple enough...but, as those who implemented PhysicianFirst now realize, there are many moving parts. Success is determined by proper planning, training, and execution."

Since 1992, EMP has supplied residency trained and board certified emergency physicians to staff and manage hospital Emergency Departments - providing higher levels of quality patient care, decreased malpractice liability claims, increased emergency department visits, hospital admissions and improved financial performance. Focusing on core values enables EMP to provide the best in emergency medicine to patients and the best service and solutions for their hospital partners. EMP treats over 1.2 million emergency medicine patients per year and continues to grow rapidly.

For more information about EMP's success with the PhysicianFirst Program please refer to EMP's case studies:

Contact Information
Emergency Medicine Physicians (EMP)
Alan AuFrance
(800) 828-0898

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