Hampton Roads, VA, March 27, 2010 --(PR.com
)-- Phixxy, based in Hampton Roads, Virginia, will make technology solutions available for only $30 per incident. Phixxy offers support for all types of consumer electronics, including game consoles, MP3 players, computers, cellular phones, virus and spyware removal, and many other services and devices. “Phixxy is completely unique in the marketplace,” says co-owner Kathleen Hurley. “Every other tech service organization I’m aware of has focused its business model on keeping the customer in the dark to ensure repeat business, and there is no defined timeframe to resolution. Phixxy’s mission is to empower people and put them in control of the electronic devices they use every day. For an affordable rate, customers work with a US-based, English-speaking technician. Our customers can learn why certain problems happen, so they can prevent recurrence. And we have a defined deliverable – 24 hours to resolution.”
From working with carriers to adjust your phone or cellular or cable plan, to staying on the line with technical support (while bridging a language barrier), dealing with traditional technical support can be a huge challenge and can keep you from using your technology to the fullest. “That’s really why Phixxy was started. We want to provide a cost-effective way to clear the path of confusion between you and using your tech to its fullest potential. We want to make your cell phone, your computer, the way you use your email, Facebook – all of it techcessible. Instantly understandable with a quick conversation with one of our US-based technicians. And we do it for a price-point everyone can achieve,” says Shane McNulty, co-owner of Phixxy.
Phixxy places an emphasis on sustainability, offering recycling of e-waste and powering its online business entirely with wind energy. “We’re very proud of the fact that we are sustainable. It’s saving our customers money on every call,” says Hurley.
For additional information, Contact: Phixxy at 866-PHIXXY-6 or visit www.phixxy.com
Phixxy is support for your technology. Your life, techcessible.