Buffalo, NY, June 01, 2010 --(PR.com
)-- Pack Separately. Ship Together. (PSST) will allow Big Bear to streamline their processes for better efficiency and pass the savings along to their customers via some exceptional benefits including free in-bound shipping from any of SanMar’s warehouses to Big Bear’s production facility.
“Big Bear’s partnership with SanMar will bring the broadest catalog of fine garments together with quality embroidery, screen printing, and tackle twill,” said Big Bear’s Chief Operating Officer, David Thiemecke. “We’ll eliminate an entire layer of cost for our mutual customers. This is a great win for everyone involved.”
Other benefits of the PSST program include reduced restocking fees on product that has to be returned to SanMar, access to discounted spec samples for use in sales initiatives, and an exclusive spoilage coverage plan that enables Big Bear to work directly with SanMar, on their customers’ behalf, to arrange for credit or reduced rates on replacement products.
Big Bear’s customers will also receive the peace of mind that comes from having a single point of contact for many of their issues. Customers will only need to speak with a Big Bear representative about issues including damages or incorrect orders and Big Bear will be able to work directly with SanMar to resolve these issues on the customer’s behalf. Overall, participation in the PSST program will prove to simplify the garment ordering and decorating process for Big Bear’s contract embroidery, tackle twill, screen printing, and fulfillment customers and will allow them to see greater return on their investment by reducing some of the time and costs associated with blank goods purchasing.
About Big Bear – Founded and based in Buffalo, NY, Big Bear is a premier garment decoration and fulfillment service provider dedicated to maintaining the highest standards in the industry. Providing embroidery, tackle twill, screen printing, fulfillment, and online company shop services to Promotional Products Distributors for over 15 years, Big Bear is focused solely on producing the best quality goods and services for its customers.
About SanMar - Family-owned since 1971, the Seattle-based SanMar® is an award-winning supplier of 17 retail and private apparel brands. They supply to screen printers, embroiderers, promotional products distributors, athletic dealers, industrial launderers and more.