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Elaine Buxton Supports The NC Center for Women in Public Service’s Women on Board Initiative

Confero, Inc. President and CEO Named to 2010 Steering Committee to Encourage Women’s Participation on N.C. Boards and Commissions

Cary, NC, November 11, 2010 --( Confero, Inc. (, a national customer experience measurement firm, has announced that president and CEO Elaine Buxton will serve on the 2010 Women on Board steering committee in support of the NC Center for Women in Public Service (NCCWPS), a nonpartisan organization that prepares women for elected and appointed offices statewide.

As a steering committee member, Buxton will serve as an event ambassador for the NCCWPS second annual Women On Board event, scheduled for Tuesday, Nov. 30 from 5 p.m. to 7 p.m. at Rocky Top Catering, located at 1705 E. Millbrook Road in Raleigh. The event will bring together business and civic leaders to celebrate, recognize and encourage women’s participation on boards and commissions in North Carolina.

“The Women on Board program is dedicated to increasing the number of women on the boards and commissions of North Carolina, and I am proud to support this initiative through the NC Center for Women in Public Service,” said Buxton. “As a woman business owner, I serve on a variety of boards including the Mystery Shopping Providers Association and the Better Business Bureau of Eastern North Carolina. I look forward to communicating the importance of NCCWPS and the Women on Board program.”

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- Buxton was selected as a 2009 Woman Extraordinaire honoree, which distinguished her as a leader, innovator, problem solver and inspiration to other business women in the Research Triangle region. Additionally, she was named a 2010 Enterprising Women of the Year recipient by Enterprising Women magazine.

- In 2010, Buxton was elected president of the Mystery Shopping Providers Association board of directors and to the Better Business Bureau of Eastern North Carolina board of directors.

- Buxton serves as an Enterprising Women Magazine Advisory Board member, providing advice to the publication’s staff to tailor the publication to meet the needs of entrepreneurial women.

About Confero, Inc. Customer Experience Research:
Confero, Inc. is a national customer experience measurement firm dedicated to helping clients provide outstanding service to their customers. The firm offers customer service mystery shopping evaluations, customer brand support services, customer satisfaction research, and employee incentive and recognition programs. Serving all of the United States and Canada, Confero utilizes more than 130,000 independently-contracted mystery shoppers who provide accurate, objective feedback to help companies identify competitive opportunities and increase customer service accountability throughout their organizations. In 2009, Confero was ranked on Inc. magazine’s Inc. 5000 list, distinguishing the firm as one of the nation’s top 5,000 fastest-growing privately-held businesses. In addition, Confero ranked No. 51 on a 2009 Top 100 N.C. Small Businesses list, and was named to Carolina Parenting Inc.’s 2010 N.C. Family-Friendly 50 list. For more information, call (800) 326-3880 or visit

About Women on Board:
Established in April 2009, Women on Board is a program of the North Carolina Center for Women in Public Service. The NC Center for Women in Public Service, a nonprofit, nonpartisan organization, prepares women to seek and serve in elected and appointed offices, advocates for systems and infrastructure to facilitate women’s involvement, and promotes the value of women in governance. The Women on Board program was designed to increase the number of women on the boards and commissions of North Carolina. The program focuses on systems improvements coupled with the preparation and presentation of individual candidates for appointed positions. Research shows that women bring unique skills and values to public service, including a more inclusive approach to policy-making, greater transparency of the process, and a focus on issues relating to women, children and families. For more information, call (919) 832-9996 or visit

Jill Mastrangelo
MMI Public Relations
(919) 233-6600

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Confero, Inc.
Patty Briguglio

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