Stamford, CT, March 06, 2011 --(PR.com
)-- Synowledge, LLC, a market leader pharmacovigilance and related IT services for pharmaceutical and biotechnology companies, announced the launch of its “Application and Infrastructure Management Services” (AIMS) support offering for safety systems and other life sciences applications. As a centerpiece in the Synowledge life sciences service portfolio, the AIMS package will provide on-going, end-to-end IT services for companies looking to maximize efficiency and free up internal resources to ultimately concentrate on their core competencies.
“AIMS was created as a result of many pharmaceutical companies lacking the internal knowledge and expertise of certain life sciences applications. We received many requests to have a scalable and holistic solution to the problems posed by inefficient, inadequate and overly-expensive IT support for life sciences applications,” said Sam Stein, Director of Business Development at Synowledge. “Understanding that IT budgets were some of the first casualties of the economic downturn, AIMS leverages the benefits of Synowledge’s expertise in the Life Sciences arena and our on and off-shore service model to provide a unique on-going support service.”
Synowledge’s AIMS allow the consumer to focus on core business functions, while achieving the system and application reliability that their business demands. Key aspects of AIMS include:
1. Application Support
2. Change Management
3. Database Administration
4. Disaster Recovery & Business Continuity Planning
5. User Management
6. Configuration Management
7. Reports and Ad Hoc Query Development
8. Medical Dictionary Management
9. Patch Release Management
10. IT Services
Founded in 2006, Synowledge is a global provider of drug safety and Pharmacovigilance services and related IT solutions to small, mid and large size pharmaceutical and biotechnology companies. Our comprehensive outsourcing solutions combine the unique strengths of both onshore and offshore services to meet all our clients’ needs. Today, Synowledge has grown into the role of a global market leader of IT Services and Pharmacovigilance Services for mid-market organizations. Synowledge is headquartered in Stamford CT, USA with operation facilities across the United Kingdom, Columbus Ohio, and Bangalore, India. Synowledge’s broad range of solutions and KPO services include medical information call center, case intake and data entry, coding, expert medical triaging of adverse event cases, periodic reporting services, literature search, QPPV services and overall analysis and trending of cases (signal detection).
Additionally, Synowledge provides IT services to help life sciences companies manage and maintain their drug safety and other critical life sciences applications (AIMS). With a global presence and market-leading technologies, Synowledge ensures reliable and high performance solutions.