Fort Myers, FL, March 28, 2011 --(PR.com
)-- Entech Computer Services, a managed IT solutions provider, announces the hiring of Brian Sutphin as the new Business Help-desk Engineer. Brian will provide the first line of service to Entech’s clients as they contact the help-desk. His duties will include resolving client problems remotely by logging into the system, troubleshooting, and repairing any issues. If problems are unable to be resolved remotely, Brian will update support tickets and schedule technicians for onsite customer visits as needed.
“Having worked in the technology industry for over 15 years, I am very excited for the opportunity to bring my experience to Entech as their Help-desk Engineer,” said Brian Sutphin. “I enjoy the challenge of troubleshooting and solving technology related issues. It can really be such a hindrance to business productivity when computer issues arise, so it is very rewarding to be able to solve these problems for customers and help them get back on track.”
Brian is originally from West Virginia, where he attended Marshall University in Huntington. He then went on to serve in the WV Air National Guard while attending college as a computer systems planner for six years.
Prior to his position with Entech, Brian traveled and taught full time as a Microsoft Certified trainer, worked as a technology director, assisted with corporate help-desks, and spent many years providing outsourced IT support to a variety of industries. He possesses certifications as a Microsoft Systems Engineer and Microsoft Database Administrator.
Brian currently resides in Fort Myers, Florida. In his free time, he enjoys activities such as reading, boating, and fishing.
For more information about Help-desk Technician, Brian Sutphin or about the Managed IT Services provided by Entech Computer Services, visit www.entechcomputers.com or call (800) 573-0234.
About Entech Computer Services:
Entech is a managed it solutions provider, headquartered in Fort Myers, Florida, specializing in business technology solutions. We offer services such as IT consulting, network administration and management, offsite data storage, Remote Help Desk support, backup and disaster recovery, and onsite computer repair. Entech’s mission is to blend passion, integrity and technology for the benefit of our clients by resolving computer related challenges with an incomparable quality of service.