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BeAnywhere Launches New Version of Remote Support Software for Help Desk Providers and Online Support Companies


BeAnywhere Inc. (www.beanywhere.com), a world leader in remote access and remote support technologies for SMB and Domestic Users, has launched today its most recent version of Support Express, the Windows remote support solution for companies of all sizes.

Toronto, Canada, May 12, 2011 --(PR.com)-- With BeAnywhere Support Express, companies can deliver instant, on-demand remote support to any computer in the world, even through firewalls or non-standard Internet configurations. Support providers or internal helpdesk departments can manage, maintain and control unattended computers, as well as assisting several machines simultaneously to increase productivity. Support Express uses a blazing fast, proprietary peer-to-peer network protocol that is up to 30% faster than similar technologies. It is fully compatible with Microsoft’s User Account Control and Active Directory technologies, supporting every Windows operating system from 2000 up to Windows 7. It supports detailed reporting and video recording of the sessions in the cloud, as well as several methods of connection.

BeAnywhere Support Express 2 is the result of several months of development and beta testing in close contact with BeAnywhere’s community of users. “Over the last months, the response of our users has been amazing, with hundreds of comments, suggestions and requests arriving after each new beta version we published,” said Ruben Dias, CEO of BeAnywhere, Inc. “This new version combines the performance of our network with dozens of new features and enhancements that bring the remote support experience to a whole new level.”

The last version of Support Express adds several features and refinements like:

• Immediate support request notification with exclusive InstaConnect technology and a new applet, 20% faster.
• Enhanced Reboot & Reconnect with autologon allows the remote technician to perform unattended reboots and log back into Windows without knowing the system credentials or requiring a local user to log in locally, even from the support applet and without administrator permissions.
• New full screen mode, perfected with the feedback from the community of users.
• Revamped disconnect procedures now make locking the remote machine optional.

BeAnywhere Support Express 2 can be downloaded from the following link:
http://www.beanywhere.com/base_dconsole.php

The product is available in four plans, including one free edition, and can also be purchased on a pay-as-you-go basis. More information can be found on www.beanywhere.com.

About BeAnywhere
BeAnywhere, Inc. (www.beanywhere.com) is a company specialized in cloud-based solutions, with leading products in the remote access, remote support, data security and data leak prevention markets, targeting companies and home users. Our objective is to provide innovative software-as-a-service solutions, based on easy to manage, exclusive technology, that can be used by organizations of any dimension. Founded in 1996, with headquarters in North America, BeAnywhere has offices in three continents, datacenters in Europe, Asia and United States. Our international sales, development and support teams work around the clock, 24 hours a day, to provide our customers with simple, complete and secure solutions, which assures the maximum return on investment. BeAnywhere is owned by Leading Capital (www.leadingcapital.com), a private international holding with interests in Information Technology, Media, Aeronautics and Pharmaceutics.

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Contact Information
BeAnywhere, Inc.
Jose Serrano
+1 347 694 4790
Contact
www.beanywhere.com

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