Venice, FL, May 29, 2011 --(PR.com
)-- Cramer Toyota of Venice always wanting to improve on past performance, this year won five Sales Managers Excellence Awards. According to Richard Bond the General Manager of Cramer Toyota of Venice, “Last year we earned four and this year the team made it five. We thought four an impossible task, but the team pulled together and decided that every manager was going to win this year.” Cramer Toyota of Venice already earned the prestigious Presidents Award for the 20th year in a row earlier in the year. They are the only 20 year winner in the state of Florida and one of only twelve in the country. Richard Bond the General Manager comments, “We couldn’t be prouder of the staff. We always try to win every award, but Toyota makes it hard. This team said let’s do it and rallied around the goal. The training they received on their journey to getting certified to win the awards will translate to better customer service.” Not many dealerships can claim having five fully trained Sales Managers. It really makes a difference in how the customer is treated. Earning the award requires passing a rigorous number of tests on customer service and product knowledge as well as tenure with a Toyota dealership. In addition, each manager must attend in person classroom hands on training, some of it requiring overnight travel. Managers winning this award at Cramer Toyota this year are: Jodey Bruner, Paul Nastri, Mike Johnson and Jason Smith and Sandeep Singh.