San Francisco, CA, March 28, 2007 --(PR.com
)-- CallTower, Inc., the leading provider of hosted communications and collaboration solutions, today announced that the company’s leading Charter Schools and Non-Profit Organization (NPO) customers have, as a result of using CallTower’s hosted, integrated IP telephone and email services and applications, increased their internal and external communications and collaboration productivity by up to 30 percent, and reduced their local, long distance and conferencing telephony costs almost 25 percent.
As a result of using hosted CallTower’s IP Communications services that include the Microsoft® Live Communication Server (LCS) integrated with the Cisco® CallManager, these non-profit growing organizations can now better support, service their communities with the functionality and capabilities of much larger organizations – all with significantly reduced capital expense.
NPOs Benefit From New Unified Communications Applications, Staff Productivity
CallTower NPO and Charter Schools customers who are now using hosted, advanced voice and data suite with true Unified Communications to achieve higher levels of productivity, communication and community support include:
- Chrysalis Group Plc. – A Los Angeles-based non-profit organization (NPO), Chrysalis benefits from the use of CallTower’s Unified Communication applications to service its diverse client base throughout the L.A. metropolitan area (http://www.chrysalis.com).
- BAPS - West – a non-profit community organization (http://www.swaminarayan.org/).
- Desert Sands – a unified school district that provides comprehensive educational programs (K-12) to a multiethnic student population with diverse socioeconomic and cultural interests
CallTower was instrumental in helping Chrysalis obtain both a California Telecommunications Fund grant as well as a Cisco® PGP technology grant, which enabled Chrysalis to secure both state-of-the-art communications solution for their multiple offices at a 50-percent cost reduction and receive all their equipment at no cost from Cisco.
“After being approved in August 2006 by the State of California as a CBO qualified for the California Teleconnect Fund (CTF), BAPS - West made a very revolutionary decision to select CallTower, Inc., as our sole provider for completely hosted IP-based voice and data solutions for our three facilities in California. By switching to CallTower, our volunteers have experienced extreme ease with communication efforts. CallTower delivered our multi-site organization a hassle-free solution that provided us with unique voice and data capabilities and made our communication more efficient,” said Kaivalyamurtidas Sadhu, Senior Administrator of BAPS West. “CallTower’s features are endless and they continue to enhance their feature packages and web management interfaces. We strongly recommend CallTower to Community Based Organizations who offer various philanthropic services to the society.”
Providing Non Profit Organizations With Advanced Technology and Features
As telecommunications and messaging costs-per-employee are rising, most not-for-profit organizations are experiencing challenges in how they efficiently manage the growing IT infrastructure demands of email, voicemail, fax and other client support services, as well as the capital expense to deliver these new technology solutions.
CallTower transforms an organization’s communications processes into a competitive advantage that allows these groups to be more successful in today's marketplace. CallTower provides solutions to solve support and organizational challenges that previously required additional human resources. CallTower allows non-profit workers to communicate with, support, and service their donors, stakeholders and constituents better.
“Recently, Desert Sands made a very strategic decision to select CallTower as our sole provider for a hosted IP-based voice and data solution for our five schools. In short, CallTower provided us with Fortune-100-type business features (and benefits) that we could never have afforded as a growing NPO,” said Skip Hansen, Vice President, Desert Sands Charter Concept Schools. “These new features have allowed us to increase our fundraising efforts, provide better communication and collaboration with parents and teachers, and elevate the level and quality of services we provide our students and the community. CallTower has the advanced services that we need as we grow, and they, and their service and support operations, live up to their promise.”
CallTower Provides Two Cost Saving Programs to Qualifying NPOs
CallTower has two programs that assist both California and North America-based Non Profit Organizations and Charter Schools. As a result of using these programs, qualified non-profit groups can utilize affordable, hosted, advanced IP-based voice and data services that in the past were only available to Global 250-type companies. These services and applications include: hosted voice, data and network services, all Internet, email and fax messaging, calling plans, network administration, single-wire connectivity, call center functions, disaster-proof access to all data and voicemail, and 24/7/365 U.S.-based customer support.
- The CallTower Teleconnect program is based on the California Teleconnect Fund that is available for not for profit (NFP) organizations, and provides these qualified organizations a steep discount on select telecommunications services offered by CallTower. This program provides advanced new hosted IP Communications telephony and data services at a fraction of the cost, and was created to meet the needs of qualified non-profit organizations that are looking to update their current infrastructure with advanced new hosted telecom and data solutions.
- CallTower also recently introduced its new CallTower Non Profit Organization (NPO) Program, a service that provides qualified non-profit organizations with a 5 percent annual rebate on their total services, hardware and application spend for the year, paid back to the NPO as a donation.
“Charter schools and non-profit organizations can immediately obtain all the features and functionality that will allow them to better communicate, collaborate and more efficiently support their students, faculty and staff, parents and community,” said Mark Harris, Executive Vice President of Sales and Marketing for CallTower. “CallTower is committed to developing secure, Always-On applications that improve the productivity of knowledge workers – both within a business or a not-for-profit organization. With CallTower, non-profit organizations – like their business counterparts – can virtually eliminate their capital expense for telephony and data, add collaboration and communication applications, and immediately deploy and benefit from all the features and functionality.”
CallTower, Inc. is the leading provider of hosted enterprise-class communications and collaboration applications and services for growing businesses nationwide. CallTower's solutions enable companies to conduct process transformation and to leverage their voice and data communications into a strategic competitive advantage in today's market.
CallTower provides organizations with an advanced set of hosted voice, data and application capabilities that eliminate the ongoing maintenance and service costs of managing on-premise telephony, Internet service, and data systems.
CallTower's secure, Always-On voice and data services provide growing businesses and organizations with enterprise-class reliability, a single point of support, productivity-enhancing features, a comprehensive scalable suite of vertical market applications, and 24/7/365 U.S.-based customer service for a fixed monthly fee. By using CallTower's solutions, growing businesses -- companies with multiple offices and from 20-10,000 users -- can now receive the same class of communications reliability and service traditionally reserved for Global 100 corporations.
Headquartered in San Francisco, CallTower has operations in Salt Lake City and Oklahoma City, and sales offices throughout the United States. More information on CallTower can be found on the Internet at www.CallTower.com or by calling toll-free 888-586-5900.
CallTower is a trademark of CallTower, Inc. All other product and firm names mentioned are the property of their respective owners and are mentioned for identification purposes only.