Burlington, Canada, September 13, 2011 --(PR.com
)-- Questica, the industry-leading creator of TeamBudget, today announced the results of its recent customer satisfaction survey.
TeamBudget was designed in collaboration with Questica’s customers to provide them with an integrated, transparent approach to budgeting.
Questica’s success is attributed to the relationships built with their customers, and they continue to value their input.
Over a period of two weeks, a cross section of customers participated in the survey focusing on the TeamBudget product, Customer Support, and Questica’s TeamBudget Tuesday training sessions.
The results are a positive reflection on the efforts Questica has put forth in creating and supporting their software and customers.
95% of customers surveyed said they would recommend TeamBudget to others.
79% of customers surveyed graded TeamBudget an 8 out of 10 or higher in product satisfaction.
82% of customers surveyed graded Questica Support an 8 out of 10 or higher in support satisfaction.
“The level of participation in this survey was fantastic. Questica has built a collaborative environment with our customers that enables them to speak freely and share their thoughts and ideas with us, in an effort to improve our products and service,” states TJ Parass, President of Questica. “We are pleased with the feedback provided and will use this information in determining the future direction of both our product and training.”
Detailed survey results are available at www.questica.com.
For More Information:
TeamBudget Suite is a secure web-based solution structured on a proven capital and operating budgeting model.
Questica’s industry-leading Operating and Capital budgeting software eliminates spreadsheets and offers a system designed to solve the unique challenges of public sector budgeting - all while integrating with your current financial system. Simply put, Teambudget makes your budget preparation experience more effective and efficient.
Working closely with customers of all sizes, TeamBudget has been designed to simplify the often complicated process of assembling, tracking, analyzing and reporting on capital and operating budgets.
Further information on Questica’s TeamBudget Suite of products can be obtained at questica.com.