London, United Kingdom, September 21, 2011 --(PR.com
)-- London based IT Consultancy Firm, IMGROUP has achieved the internationally recognised ISO 9001 certification, establishing it as one of the leaders in its field.
This independent assessment was conducted by the British Assessment Bureau, a leading Certification Body and demonstrates IMGROUP’s commitment to customer service and quality in delivery.
IMGROUP has now earned the right to display the coveted British Assessment Bureau Quality Shield and ISO 9001 logo to demonstrate its conformance to the standard.
IMGROUP’s Group Practice Director, Vaughan Powell explained “Since we have taken part in this assessment, three years ago, we have made it a priority to ensure that we are always improving our standards and processes. We want to guarantee our customers experience the best possible service through the whole delivery cycle.”
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do and that they have a quality management system in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.
IMGROUP has shown that it has good service reliability and process controls which means lower costs for its customers.
For IMGROUP's clients, the key benefits of working with an ISO 9001 accredited supplier include:
· Reduced risks through working with an organisation whose delivery processes have been independently audited
· Improved quality in the deliverables through having consistent processes throughout the project lifecycle
· Greater customer satisfaction providing the basis for a long term supplier relationship.
Read the full press release at http://bit.ly/rhiryV