London, United Kingdom, February 12, 2012 --(PR.com
)-- Verygoodservice.com , the website dedicated to companies offering good products and good customer service announces today the release of additional functionalities on its website. This new set of features will allow companies to showcase several aspects of their customer service strategy, displaying information such as their customer service philosophy, dedicated email, dedicated telephone number and dedicated Twitter accounts.
In addition, companies will continue to be able to display the awards they have won recently and windows onto customer testimonials, customer service videos, third party customer assessments or their own set of customer service metrics.
Verygoodservice.com was launched early in 2011 to respond to a couple of key trends in the internet market place: a) the rush of price competition in the form of discounts and promotion is adversely affecting the shopping experience and service deteriorates as a result; b) the emergence of social media has helped the propagation of negative news with regards to companies’ service levels.
To address these issues, verygoodservice.com aims to be a place where consumers will easily find the companies and services they are looking for with the comfort that these companies have been recognised as good operators.
To date, verygoodservice.com has been well received with well over 400 companies listed on the site ranging from large companies and online retailers to boutique operators, local shops and restaurants.