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2012 eDSG Study on How Cloud Service Providers Support eDiscovery and Information Governance


eDiscovery Solutions Group releases results of 90 day study on how Cloud Service Providers are missing the mark on supporting eDiscovery and Information Governance.

New York, NY, March 27, 2012 --(PR.com)-- eDiscovery Solutions Group (eDSG), an international thought leader and global provider of information management consulting, market intelligence and advisory services that specializes in Information Governance, eDiscovery and Cloud Computing, today announced the release of the results of a study on how Cloud Service Providers (CSPs) support eDiscovery and Information Governance.

eDSG reports that the study was conducted over the last 90 days and included phone interviews and reviews of the public policies of over 60 Cloud Service Providers (CSPs) and the general counsel and other member of the legal organization, Information Technology executives and managers and business line managers of over 50 global 2000 organizations that were currently utilizing a CSP, 25 organizations that were considering utilizing a CSP and 10 organization that were not currently utilizing or considering utilizing a CSP.

eDSG reports that 95% of the CSPs that participated in the study indicated and proved throughout the interview that they did not understand the basic legal requirements (for their clients) or value of supporting eDiscovery. And, 75% percent of the CSPs that participated in the study indicated and proved throughout the interview that they did not understand the value of supporting Information Governance. The company further reports that 100% of the general counsel and 99% of the IT management that participated in the study was not considering support for eDiscovery or Information Governance as a criteria for choosing a CSP. "I was intrigued to learn that most of the executives from the CSPs didn't really understand the significance of eDiscovery and Information Governance and as a result had nothing implemented nor anything in their product road maps to support eDiscovery or information governance," stated Charles Skamser, CEO and Senior Analyst for eDiscovery Solutions Group. "I was also intrigued to learn that most of the executives from the global 2000 organizations that I interviewed (for the study) did not consider support for eDiscovery and Information Governance as a criteria for choosing a CSP," stated Skamser.

eDSG reports that the global public cloud services market will more than triple in size over the next five years to reach revenue of $66 billion in 2016 and the market will see a compound annual growth rate (CAGR) of 29.4 percent from the $18 billion it reached at the end of 2011, according to a forecast from independent technology analyst firm Ovum. Ovum reported that North America will continue to dominate the global market with a 50 percent share in 2016, albeit down slightly from the 54.6 percent it holds in 2011. The market in North America will grow at a CAGR of 27.1 percent between 2011 and 2016, increasing from $10 billion to hit $33 billion. In terms of the cloud computing service lines, software as a service (SaaS) will shrink from 87 percent of the market in 2011 to 62 percent in 2016 due to the rise of infrastructure as a service (IaaS) and platform as a service (PaaS), which will grow from 9 percent and 5 percent, respectively, to 23 percent and 16 percent by the end of the forecast period, according to the report. "Given these predictions from Ovum and other well know international industry analysts, it is safe to assume that the requirements for eDiscovery and Information Governance will also be increasing at similar rates," states Skamser. "Therefore, I believe that it is a strategic mistake for either CSPs or their clients to ignore how this ever increasing volume of ESI (in the CSPs cloud) is going to be identified, harvested, analyzed and process for the purpose of eDiscovery and Information Governance," continues Skamser.

Other statistical highlights from the eDSG study include:

- 25% of the CSPs that participated in the eDSG study indicated and proved throughout the interview that they did not believe that support for eDiscovery or Information Governance to be a key competitive advantage CSPs.

- 85% of the IT managers from the global 2000 that participated in the eDSG study indicated that they did believe that support for eDiscovery and Information Governance could be a key competitive advantage for CSPs.

- 45% of the general counsel from the global 2000 that participated in the eDSG study indicated that they have experienced an eDiscovery or Information Governance event with their CSP.

The company indicated that a more detailed overview of the results of the 2012 study on how Cloud Service Providers (CSPs) support eDiscovery and Information Governance can be found on its blog at: http://ediscoveryconsulting.blogspot.com/2012/03/results-of-2012-edsg-investigation-of.html. Further, the company stated that readers could contact eDSG at information@ediscoverysolutionsgroup.com to schedule an appointment with an eDSG analysts to review the results of the study.

About eDiscovery Solutions Group

eDiscovery Solutions Group (eDSG) is an international thought leader and global provider of information management consulting, market intelligence and advisory services that specializes in Information Governance, eDiscovery and Cloud Computing. For more information, please visit: http://www.ediscoverysolutionsgroup.com.
Contact Information
eDiscovery Solutions Group
Charles Skamser*
310-987-7608
Contact
www.ediscoverysolutionsgroup.com

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