Confero, Inc. Selected as a 2012 Top Business by

Customer Experience Measurement Firm Ranked on Annual List Honoring Top Women- and Minority-Owned Businesses in America

Cary, NC, March 28, 2012 --( Elaine Buxton, President and CEO of Confero, Inc. (, a national customer experience measurement firm, has announced that the firm has been selected as a 2012 “Top Business” by, designating Buxton as one of the leading entrepreneurs in a women- or minority owned business in the United States. Each year, ranks the strongest privately held companies in the country based on annual gross revenue and overall business profile. Buxton and Confero will be honored at the 12th Annual National Business Awards Ceremony and Conference Wednesday, April 27 to Friday, April 29 at the Foxwoods Resort & Casino in Mashantucket, Conn.

For more information about the rankings, visit

“It is an honor to be recognized by,” said Buxton. “Our continued recognition on the ranking is a tribute to the good work of the entire Confero team.”

New Media Content:
Confero’s Blog

Confero Movie

Video on Confero’s Mystery Shopping Services

- More than 1.2 million businesses in the United States participated in’s 12th annual survey.

- The “Top Business List” receives more than 20 million viewers each year.

About Confero, Inc. Customer Experienc Research:
Confero, Inc. is a national customer experience measurement firm dedicated to helping clients provide outstanding service to their customers. The firm offers customer service mystery shopping evaluations, customer brand support services, customer satisfaction research, and employee incentive and recognition programs. Serving all of the United States and Canada, Confero utilizes more than 130,000 independently-contracted mystery shoppers who provide accurate, objective feedback to help companies identify competitive opportunities and increase customer service accountability throughout their organizations. In 2009, Confero was ranked on Inc. magazine’s Inc. 5000 list, distinguishing the firm as one of the nation’s top 5,000 fastest-growing privately-held businesses. Confero ranked No. 51 among the Top 100 N.C. Small Businesses in 2009, and was named to Carolina Parenting Inc.’s 2010 N.C. Family-Friendly 50 list. Most recently, the firm was presented with a Stevie® Award in the Customer Service Consulting Practice of the Year category in the 5th annual Stevie Awards for Sales & Customer Service, and honored with a 2011 Greater Raleigh Chamber of Commerce Pinnacle Small Entrepreneurial Business award. For more information, call (800) 326-3880 or visit

Emily Packard
MMI Public Relations
(919) 233-6600
Confero, Inc.
Patty Briguglio