Westmont, NJ, July 10, 2012 --(PR.com
)-- Homewatch CareGivers of South Jersey today announced that it has completed and received its Home Care Pulse Certification. A certification program dedicated to the measurement of client and employee satisfaction scores, Homewatch CareGivers is now officially certified in home care quality.
“We know that sometimes it is difficult to make care decisions when you don’t have specific experience with an agency. It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with,” commented Aaron Marcum, founder of Home Care Pulse.
Home Care Pulse, a company which measures client and employee satisfaction, created the certification program to measure key satisfaction aspects of its in-home care delivery as well as the level of satisfaction of the caregiving staff. Home Care Pulse believes that certifying agencies can both educate and help families to make better care decisions for their aging loved ones.
“It’s often very difficult to accept outside help, the thought of having a stranger in the home is overwhelming. We’ve always been cognizant of this concern and are committed to providing the best care experience possible for our clients and their families. We are extremely proud of our caregivers and their level of dedication to our clients. Achieving the Best of Home Care certification not only validates our mission, but assures the community that they can trust our commitment to quality in-home care,” says Debbie Grady, Owner of Homewatch CareGivers of South Jersey.
The Home Care Pulse Certification requires an agency to be reviewed monthly and includes the evaluation of areas such as loyalty, benchmarking improvements, client and employee interviews, caregiver performance, caregiver morale, agency incentives and caregiver rewards to name a few.
“We want to congratulate Homewatch CareGivers of South Jersey for becoming a Home Care Pulse Certified home care agency and commend their commitment to placing high priority on client and employee satisfaction,” concluded Marcum.
To find out more about the Home Care Pulse Certification, please visit www.homecarepulsecertified.com
About Home Care Pulse
Home Care Pulse was launched in 2008 and is a company specializing in measuring and benchmarking client and employee satisfaction for private duty home care agencies. Recently Home Care Pulse conducted the largest study ever performed on behalf of the private duty industry. Home Care Pulse helps agencies promote and drive business, improve service quality and increase employee loyalty. Visit www.homecarepulse.com for more information.
About Homewatch CareGivers of South Jersey
Homewatch CareGivers is a trusted resource for families and medical professionals in South Jersey. With over 30 years of experience HWCG is dedicated to providing quality in-home services. Families and clients come first; with customized care plans that provide flexible home care services tailored to your needs. For more information visit: www.homewatchcaregivers.com/south-jersey.
Media Contact: Wendy E. Pester
856-833-9449 or 610-304-7814