eResourcePlanner, Inc. Announces Mobile Self Scheduling Application

Phoenix, AZ, August 04, 2012 --( eResourcePlanner (eRP) announces the general release of its Mobile Self Scheduling application – “eRP Mobile.” eRP Mobile allows users to view and modify work schedules, view messages, report themselves absent, tardy, or select time off from any smart phone. Using eRP’s data exchange engine, the resulting transactions are automatically updated into workforce management systems so intraday forecasts remain accurate. Data can be automatically passed to HRIS Systems, Payroll, Performance Management, and other applications eliminating the need for multiple entries of the same data.

We now live in a mobile world. This new reality has become second nature for most people throughout North America and beyond, regardless of social status. Addressing schedule flexibility and automating transactions are key initiatives that reduce cost, improve retention, and increase overall agent satisfaction. eRP Mobile is part of eResourcePlanner’s suite of self scheduling and communication services that help organizations increase schedule adherence and significantly improve flexible scheduling for today’s workforce.

About eResourcePlanner:
eResourcePlanner is an innovative contact center service that automates many of the manual scheduling and staff management requests that large organizations now perform with paper based, labor intensive processes. As mobile adoption rapidly grows across all ages and demographics, organizations are being forced to adapt their communication and support strategies in order to meet the demands of their mobile workforce.

Whether premise based, field based, or work-at-home, eResourcePlanner provides contact centers with real time self-scheduling and communication solutions that are secure, equitable, rules based, and easy to use. eResourcePlanner is simple, cost effective, and customizable to individual business needs providing web based self-service tools that empower users to manage their schedule and time off work. eResourcePlanner, Inc. is in its 13th year of providing world class service to our customers across the globe.

For more information, please visit our website at or email to:
eResourcePlanner, Inc.
Frank Meehan
(800) 795 - 5150