Boston, MA, January 04, 2013 --(PR.com
)-- Salesboom.com, the Cloud CRM Company, today announced its new Social CRM platform, CRM Engage. The new Social Enterprise platform leverages Social technologies to change, yet again, the way companies interact and perceive their relationships with Customers, Partners and Employees. Salesboom.com announced new innovations such as CRM Engage, which is a Facebook-style communications platform that is integrated across the Marketing, Sales and Support channels. The new CRM Engage enables Enterprises to deliver excellent customer experience and interact with everyone that touches their brand in ways not possible before.
The new Social CRM platform enables employees to collaborate, share and manage Customer data across the Enterprise, instantly. “Salesboom.com has just transformed itself from a 10-year old Cloud CRM vendor, to the most flexible Social Enterprise cloud solution there is,” said Rami Hamodah, President and Co-Founder of Salesboom.com.
The new Salesboom.com Social CRM platform includes many new features and tools such as, Customer Social profiles, customer social networks, employee social networks, Service Engage, Social Polls, an integrated online chat system and more. Collaboration through sharing status updates, files, bookmarks and links with People and Groups.
Salesboom.com Engage will be available for early preview on January 18th for select customers and is scheduled for official release in Early March 2013.
Salesboom.com™ is a global leader in Cloud CRM and the largest privately-held SaaS CRM vendor. Salesboom.com helps customers manage and share business information over the internet and is trusted by over 12,000 organizations in over 159 countries. We specialize in providing On Demand Customer Relationship Management Software-as-a-Service Solutions to approximately 300,000 subscribers. Salesboom.com Cloud CRM solutions help SMBs and large businesses alike improve Sales, Marketing, Customer Service, Inventory & Document Management and Human Resource processes. Take a free 30 day CRM Software Trial today: http://www.salesboom.com or contact Salesboom.com at firstname.lastname@example.org or 1-855-229-2043.