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ARC Recognized as Top-Performing MSP Partner by N-able Technologies

Managed Services Innovator Awards “Super Elite MSP” Status to ARC; Applauds the Company’s Growing IT Channel Leadership and Proven Success

Austin, TX, February 06, 2013 --( Austin Ribbon & Computer (ARC) has been named a Super Elite Managed Service Provider (MSP) by global market leader N-able Technologies. This new designation distinguishes ARC as one of the global IT channel’s most influential and top-performing MSP partners. N-able unveiled the 49 founding members of its Super Elite MSP leadership group in Q4 at its 2012 Global Partner Summit in Montreal.

As a member of the Super Elite, ARC will be recognized for its success as an MSP, its relentless focus on customer satisfaction, and its continued leadership among its peers and the IT vendor community. In selecting members of its MSP Super Elite, N-able carefully evaluated thousands of its MSP partners worldwide on a range of criteria, including: a company’s overall size and service model; its consecutive growth and profitability; the number of IT devices proactively being managed using N-central; the productivity of a company’s technicians, and its ability to deliver exceptional business value to its customer base.

The objective of N-able in establishing a Super Elite MSP leadership group is to bring together the world’s upper echelon of MSPs to engage in regular, targeted business and technical discussions around industry topics, trends and challenges, as well as serve as a formal advisory council to N-able. Findings from these executive discussions will be shared with the greater N-able partner community and used by the company’s executive team to refine the company’s go-to-market strategies and prioritize key areas of investment including partner enablement resources and its remote monitoring and management (RMM) and MSP service automation product roadmap.

“We are honored to be recognized by N-able as one of the IT channel’s Super Elite MSPs and to play a contributing role in advancing the managed services marketplace, as well as providing strategic insights to N-able. By participating in these valuable discussions and building stronger ties with other well-established IT business leaders, we will help grow the industry and ensure that our customers receive unbeatable IT services and business support,” says Sasha Vrajich, Director of Services. “Our relationship with N-able has been a growth catalyst for our company and a significant game-changer for our technicians. It has also made it easier to provide exceptional service to our customers through RMM and IT service automation.”

“The formation of the MSP Super Elite marks a significant milestone in the growth of our industry and celebrates ARC’s success as an MSP and as an industry influencer,” says Mike Cullen, senior vice president of sales, N-able Technologies. “Achieving Super Elite status is a rare distinction that demonstrates ARC excels at serving the technology and business needs of its customers and is a valued advisor to both N-able and the global MSP partner community.”

More information about N-able can be found at

More information about ARC can be found at

About N-able Technologies
N-able is the leading global provider of complete IT management and Automation solutions for Managed Service Providers (MSPs). N-able’s award-winning N-central® is the industry’s #1 RMM and MSP Service Automation Platform. N-able has a proven track record of helping MSPs standardize and automate the setup and delivery of IT services in order to achieve true scalability. N-central is backed by the most comprehensive business enablement support services available today and the industry’s only free-mium licensing model. Thousands of MSPs use N-able solutions to deliver scalable, flexible, profitable managed services to over 70,000 SMBs worldwide. With offices in North America, the U.K., the Netherlands and Australia, N-able is 100% channel-friendly and maintains strategic alliances with Microsoft, Intel, IBM, CA, and Cisco among others.

About ARC
ARC empowers organizations to capitalize on the promise of technology to solve their business problems with a comprehensive range of IT solutions, services and staffing, each characterized by a consultative approach and a project management process.

Since 1984, clients have looked to ARC to build and bring to life custom solutions that optimize their infrastructures, generate greater efficiencies, drive innovation, and create new revenue streams. Our unmatched customer service has earned ARC numerous awards from customers, manufacturers and partners, and our continued growth keeps ARC on multiple published lists of top technology integrators. For more information, visit
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Mindy Klement

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