CAI 2013 Ovation Award Recipients Discuss Keys to Establishing Effective People Practices in Business

Human Resource Management Firm Releases Podcasts Featuring Winners of the Seventh Annual Ovation Awards for HR Excellence.

Raleigh, NC, March 21, 2013 --( Bruce Clarke, president and CEO of CAI (, a human resource management firm that helps organizations maximize employee engagement while minimizing employer liability, announced the release of three podcasts, in which its 2013 Ovation Award for HR Excellence winners share their secrets for success, including the ways they dramatically improved their organizations through their winning people practices. In the podcasts, representatives from each of the winning organizations discusses the effective people practices of their company and how these changes have improved overall employee morale, workplace performance and company revenues. The winners were recognized at CAI’s annual HR Management Conference, which was held March 6 and March 7 at Raleigh’s McKimmon Center.

Small Company Winner:

Jay Strickland, founder and CEO of WingSwept of Garner, N.C., discusses the company’s new “Pay for Performance” employee rewards program. The initiative resulted in more than 45 percent growth in top-line revenue by creating organizational alignment that advances and supports the ongoing health and sustainability of the company. For more information about WingSwept’s innovative people practices and to listen to Strickland’s podcast, visit

Mid-Size Company Winner:

Priscilla Nunn, employee development consultant of Eisai of RTP, discusses how and why the company created its “Pay and Progression Employee Development Program.” This employee recognition program rewards employees for gaining new skills and knowledge in their specific roles. For each position in the company, Eisai’s HR team identified the necessary skills and tasks for top performance. Based on their findings, the team divided job responsibilities into competencies by which employees are assessed and then accordingly placed into higher positions. For more information about Eisai of RTP’s innovative people practices and to listen to Nunn’s podcast, visit

Large Company Winner:

Robin Miller, vice president of people strategies for Blue Cross Blue Shield of North Carolina (BCBSNC), outlines the company’s innovative recognition program that serves to drive company culture forward. The BCBSNC culture is based on four pillars: collaboration, caring, commitment and creativity. Using these pillars, its “Props” recognition program was created as a means of furthering its culture and ultimately driving business results. Through the program, employees have the opportunity to recognize other employees demonstrating behaviors in line with any of the four pillars. For more information about BCBSNC’s innovative people practices and to listen to Miller’s podcast, visit

“We are pleased to name WingSwept, Eisai and Blue Cross Blue Shield of North Carolina as 2013 Ovation Award winners,” said Clarke. “Each of these companies has demonstrated its ability to take human resources and people practices to the next level by implementing new and innovative programs into company culture. The podcasts created by representatives of each company demonstrate the dedication of each to building strong, productive organizations.”

New Media Content:
CAI Blog:

CAI on Facebook:!/CAI.HR.NC

CAI on Twitter:!/caihr

CAI on LinkedIn:

About CAI:
CAI is a trusted resource for HR, compliance and people development. With locations in Raleigh and Greensboro, CAI is a membership-driven organization that helps North Carolina employers maximize employee engagement and minimize employer liability through human resources and management advice, training, news, survey data, public policy advocacy and consulting services. For more information, please call (919) 878-9222 or visit

Anjelica Cummings
MMI Public Relations
(919) 233-6600
Patty Briguglio