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Diamond Brand Outdoors Selects OpSuite for Cloud Management

Diamond Brand Outdoors Implements OpSuite™ Retail Operations Software for Cloud Management

Scottsdale, AZ, April 08, 2013 --( OpSuite LLC., a leading provider of cloud based business management software solutions for retailers and franchise retailers, is pleased to announce that Diamond Brand Outdoors has selected OpSuite™ Retail Operations Software to manage their retail and ecommerce retail operations. OpSuite, in partnership with POSitive Technology (Germantown, MD), provided a complete OpSuite Retail Management Solution, including; Point-of-Sale, Customer Relationship Management, Customer Loyalty, eCommerece integration (, Direct to Customer eMarketing, Centralized Purchasing and Inventory Control, integration to accounting, and full enterprise management for reporting and analytics. As a growing enterprise, Diamond Brand Outdoors knew they needed to replace their outdated traditional POS systems with a cloud based business management solution to streamline their operations and become more efficient as a multi-channel retailer.

Diamond Brand Outdoors currently has two retail locations and a strong online presence, where they sell a wide variety of outdoor equipment. Their partner, POSitive Technology worked with them on the installation and setup of the POS equipment, as well as the OpSuite implementation.

Diamond Brand Outdoors is using OpSuite for enterprise management at their stores, which allows the flow of information in real-time, including purchase orders, inter-store transfers, sales data, and reporting to and from their stores and their web store. OpSuite allows managers to easily track inventory and sales at the stores, which can be accessed quickly anytime anywhere in the cloud. OpSuite Tailored Response monitors transactional information, as well as other criteria to automatically send out email campaigns to customers when they make purchases, hit target loyalty point levels, or qualify for special coupons. Other campaign types include: newsletters, invites to events, coupons, promotions, special occasion emails (birthday and anniversary), thank you emails, and special events, among others. Also, using OpSuite’s integration layer: OpServices, Diamond Brand Outdoors posts their sales GL and voucher payables directly to their corporate ERP system.

About Diamond Brand
Diamond Brand was established in Philadelphia in 1881 as Diamond Brand Canvas Products. Since that time, the company has grown tremendously and has become the leader in the manufacturing of fabric-based sewn gear. Today, they manufacture a wide variety of products including military gear, outdoor gear, and water sports gear for a wide variety of clients including the United States Department of Defense and the Boy Scouts of America. The company owns Diamond Brand Outdoors, a specialty outdoor retailer located in North Carolina, where they have two retail stores. Diamond Brand Outdoors also has an online web store where merchandise can be purchased. For more information, please visit

About POSitive Technology
POSitive Technology is a leading provider of Retail Solutions in North America. Featuring retail software applications (traditional and cloud based), hospitality software applications, hardware platforms, networks, internet access, payment processing, and security solutions to help lower costs, increase speed and improve business efficiencies. POSitive Technology was founded in 1998 in Germantown, MD and has offices in New York, Chicago, San Francisco, Phoenix, and North Carolina.

About OpSuite, LLC.
OpSuite was founded in 2008, in Scottsdale, Arizona by long time industry experts, Brett Bennett and J. Michael Nicholson to focus on providing Cloud Based technology to the Retail Industry. It’s flagship, namesake product, OpSuite™ Retail Operations Software, is a cutting edge cloud based retail enterprise management solution, which uses state-of-the-art technology to provide retailers of all sizes a powerful but flexible solution to manage their multi-location and multi-channel business from a single, easy-to-use application.

Since it’s inception, OpSuite has been focused on working with retailers and franchisors to provide solutions that not only meet their needs, but exceed their expectations. OpSuite is installed in over 1,000 stores in North America and the United Kingdom.

For more information on OpSuite and its advanced cloud-based technology solutions for the retail industry, please visit the OpSuite website at or send an email to Follow OpSuite on Facebook at, Twitter at, LinkedIn at, Google+ at, Pinterest at, and YouTube at
Contact Information
OpSuite, LLC.
Brett Bennett
(480) 585-0404

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