ViaQuest Implements Centralized Intake with the Assistance of Forcura

Incoming Documents Are Now Routed Into a Centralized Location Before Being Sent to Branch Office Locations, Allowing for Optimal Visibility.

Jacksonville, FL, April 28, 2013 --( Beginning in February, ViaQuest Home Health and Hospice partnered with Forcura LLC, the leader in post-acute document workflow. ViaQuest worked with Forcura to employ a centralized intake for all of its incoming referrals as well as ensure HIPAA compliance throughout its branch locations. This streamlined process allows regional staff to receive appropriate documentation in a timely manner thus beginning the patient’s plan of care more swiftly. Those secure documents are then sent out to a partnering physician’s office for review and signature. The centralized intake method has decreased administrative costs and increased revenue for ViaQuest.

Forcura is a web-based platform that seamlessly integrates with any healthcare company’s existing software and allows them to send, track and receive documents electronically. By drastically reducing the time it takes to send orders and patient forms, the Forcura solution eliminates the manual processing of these documents thus improving patient care.

“With Forcura’s solution we now have a systematic approach to our work flow,” said Kathy Richard, Vice President of Home Health and Hospice. “The cost of enabling Forcura has been minimal and we anticipate an above average return on investment.”

ViaQuest Home Health and Hospice is an Ohio-based, post-acute provider with over 10 years of experience serving citizens throughout Ohio. In addition to home care and hospice, it offers behavioral, mental health and disability services.

“Because of the new HIPAA guidelines we are witnessing a trend in clients looking for increased security features in a centralized location. We were able to work with ViaQuest’s existing processes and give them that environment,” said Craig Mandeville, CEO of Forcura. “We are thrilled to have them join the Forcura family.”

According to ViaQuest the partnership experience has been a pleasurable one. The ease of integration and unlimited client support has led ViaQuest to highly recommend Forcura to all post-acute providers.
Forcura, LLC
Corey Dreckman