Answer Midwest Named Best in Value by St. Louis Small Business Monthly

Answer Midwest, a full-service, 24/7 live-operator call-handling service, has been named Best in Value in 2013 by St. Louis Small Business Monthly. The magazine announced this prestigious award in September.

Alton, IL, October 18, 2013 --( Founded in 1946 as The Physicians & Surgeons Exchange, Answer Midwest has greatly changed and expanded from the single phone that was used to answer calls around the clock. It is now a fully-staffed office that services a great array of customers and clients, providing a superior service quality and outstanding dedication to their many clients.

Gary Tedrick, owner of Answer Midwest, says that is a great honor for the company to be named Best in Value.

“We were all incredibly honored and astonished to hear that we received this award from St. Louis Small Business Monthly,” Tedrick said.

“It’s so nice to be rewarded for all the hard work you do,” said Jennifer Schulz, Vice President of Answer Midwest. “We strive each and every day to ensure that our clients and their customers are satisfied and served with a smile, and we take pride in all that we do here.”

Ron Ameln, Editor of St. Louis Small Business Monthly, believes that the right people are the key to business growth.

“Success in business is all about people,” said Ameln. “Good employees can turn a mediocre company into a good firm and a good company into a great one. Answer Midwest is one of the unsung heroes who are making a difference in some of the fastest-growing business in the region.”

Answer Midwest is a full-service, 24/7 live-operator call-handling service, accommodating the smallest to the largest size business and their customer-related needs. The company provides its clients with improved customer service, response, emergency dispatching, appointment and reservation scheduling, order taking, and generally improving the overall productivity and effectiveness of their call-handling.

A family-owned and privately-held corporation, Answer Midwest gathers, encrypts, and transmits data, information, and messages in any format required, and also serves as a level-one help desk. The company provides tele-services to companies in a variety of fields such as medical, property management, funeral homes, construction, transportation, education, plumbing, HVAC, government, and other service industries. The company’s capabilities also include conducting customer surveys and providing receptionist outsourcing.

“Our central location makes us available to the entire country, and the lack of a strong accent, along with the Midwest’s famous personal courtesy, draws many major companies to our services. We are proud to serve the businesses and employees of the Riverbend area as well as across this great nation,” said Tedrick.

For more information, visit Answer Midwest at or call (618) 463-9093.
Answer Midwest
Tina Tebbe
(800) 342-5550