Philadelphia, PA, October 26, 2013 --(PR.com
)-- In this Soundview Live webinar, "What You Need to Know About Crisis Management," nationally recognized crisis expert Jim Lukaszewski taps into four decades of professional expertise to clearly differentiate a crisis from other business interruption events. He will also introduce a concept rarely dealt with in crisis communication: managing the victim dimension of crisis. Learn more at http://www.summary.com/track/_/What-You-Need-To-Know-About-Crisis-Management.
James E. Lukaszewski ABC, APR, Felloe PRSA is an expert in managing and counteracting tough, touchy, sensitive and contentious corporate communications issues. He counsels and coaches companies and their leaders facing serious internal and external problems involving: activist attacks; contentious community relations and grassroots campaigns; influencing employee attitudes; preempting reputational threats; crisis communication management; ethics/integrity/compliance issues; media relations strategy; exposure management and issue surveillance; Web-based attacks; and corporate civil and criminal litigation. He is frequently retained by senior management to directly intervene and manage the resolution of corporate problems and bad news. Corporate Legal Times lists Jim as one of 28 crisis consultants to call when “All hell breaks loose.” His expertise is crisis management and leadership recovery.
Attendees will learn:
• How crises produce victims, and the power victims have to refine a company’s reputation and the career of its leaders.
• To pre-empt the abusive, intrusive and coercive behavior of bloviators, belly-achers, the media, activists and critics.
• To manage people, including your own employees, with compassion, fairness and honesty - and drive attorneys to settle rather than litigate.
About Soundview Executive Book Summaries
Founded in 1978, Soundview pioneered the concept of distilling the key points and ideas of full-length business books into easy-to-read 8-page text and 20-minute audio summaries, helping readers maximize their time and business intelligence. They have continued to enhance the summary content with author interviews, interactive author webinars, and video interviews with executives. Soundview’s 100,000+ subscribers worldwide include CEOs, government leaders, entrepreneurs, business consultants, academics, and students. Soundview is a part of the Philadelphia, Pa.-based Concentrated Knowledge Corporation. Visit http://www.summary.com/new for more information about Soundview Executive Book Summaries.