Soundview Executive Book Summaries to Host Webinar with Joseph Michelli

Soundview Executive Book Summaries will host an interactive webinar on November 19th with best-selling author Joseph Michelli, to discuss the concepts in his latest book, "Leading the Starbucks Way."

Philadelphia, PA, November 13, 2013 --( In this Soundview Live webinar, "Leading the Starbucks Way," Joseph Michelli will explain five actionable principles that fuel long-term global sustainability at Starbucks and that can be used in any company, in any industry. In short, success is all about loving your product, loving your customers, and loving your employees. Sincerely. Without fail. Even in the face of business challenges.

If you are interested in building an engaged workforce which in turn, drives the loyalty and advocacy of your customers, suppliers, and people throughout the communities in which you do business, this webinar is for you. Learn more at

Dr. Joseph Michelli has spent the majority of his life following his “true north”: helping people be of greater service to one another. This passion for service and “otherness” has driven him to write over 7 books relating to elevating human experiences and bettering the world, one person, one leader, and one organization at a time. His professional journey as a customer experience consultant, combined with his doctorate in systems psychology, have formed the perfect cocktail of human experience and professional vision. Joseph's bestselling business books profile "world class" experiential companies like Zappos, The Ritz-Carlton Hotel Company, Pike Place Fish Market and UCLA Health System.

Attendees will learn:

• What drove Starbucks’ resurgence from serious setbacks during the economic downturn.
• Five actionable principles that fuel long-term global sustainability.
• From Michelli one-on-one access to Starbucks’ employees -- from baristas to senior leaders, including CEO Howard Schultz.
• Why success is all about loving your product, loving your customers, and loving your employees.

About Soundview Executive Book Summaries
Founded in 1978, Soundview pioneered the concept of distilling the key points and ideas of full-length business books into easy-to-read 8-page text and 20-minute audio summaries, helping readers maximize their time and business intelligence. They have continued to enhance the summary content with author interviews, interactive author webinars, and video interviews with executives. Soundview’s 100,000+ subscribers worldwide include CEOs, government leaders, entrepreneurs, business consultants, academics, and students. Soundview is a part of the Philadelphia, Pa.-based Concentrated Knowledge Corporation. Visit for more information about Soundview Executive Book Summaries.
Rob Carter