Philadelphia, PA, November 28, 2013 --(PR.com
)-- Deadly workplace violence may grab headlines, but in this Soundview Live webinar, The Costs of Emotions in the Workplace, Dr. Vali Hawkins Mitchell cautions C-Suite Executives and Line Managers that ignoring the impact of employee emotions in the workplace is a recipe for disaster. Dr. Mitchell’s important work in the rising field of Emotional Continuity Management (ECM) clearly outlines how emotionally-charged situations, when mismanaged or unaddressed, can have a calculable, direct impact on the fiscal bottom line. She also offers clear steps for a company to take to train all employees for dealing with emotions in an appropriate and effective way. Learn more at http://www.summary.com/track/_/The-Cost-of-Emotions-In-The-Workplace.
Vali J. Hawkins Mitchell, Ph.D., LMHC, REAT, holds a Doctorate in Health Education and Masters degrees in Applied Psychology and Expressive Art Therapy is a highly regarded public speaker and trainer, author, consultant and educator.
A valued mentor and keynote speaker she offers critical insights on the real human factors of disaster and emergency planning based on her experiences with major events such as the World Trade Center, Hurricane Katrina, Samoan earthquakes, Indonesian tsunami, and Pacific Northwest Wildfires. She is considered by many as the leading authority in the growing field of Emotional Continuity Management.
Attendees will learn:
-That emotions have measurable costs and can be managed in a compassionate manner that supports people and the bottom line.
-To reflect negative feelings into a healthy form that increases loyalty and productivity.
-To observe, predict, prepare & write policy to manage the full range of workplace emotions.
-How to manage office bullies, who are too often managers themselves.
-How to calculate the managerial & productivity costs of an emotional incident
About Soundview Executive Book Summaries
Founded in 1978, Soundview pioneered the concept of distilling the key points and ideas of full-length business books into easy-to-read 8-page text and 20-minute audio summaries, helping readers maximize their time and business intelligence. They have continued to enhance the summary content with author interviews, interactive author webinars, and video interviews with executives. Soundview’s 100,000+ subscribers worldwide include CEOs, government leaders, entrepreneurs, business consultants, academics, and students. Soundview is a part of the Philadelphia, Pa.-based Concentrated Knowledge Corporation. Visit http://www.summary.com/new for more information about Soundview Executive Book Summaries.