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Pink Elephant Announces 2013 IT Excellence Awards Finalists

Winners to be Announced at Pink14 in Las Vegas.

Burlington, Canada, January 23, 2014 --( Pink Elephant is pleased to announce the finalists for the 2013 IT Excellence Awards, which recognize individual and corporate commitment to IT excellence and IT Service Management (ITSM) best practices. Pink Elephant will announce the 2013 IT Excellence Awards winners at its 18th Annual International IT Service Management Conference and Exhibition – “Pink14” – at the Bellagio Hotel in Las Vegas, held February 16-19, 2014.

“There are so many IT success stories out there, and what better way to recognize and celebrate them than with the IT Excellence Awards at Pink14?” said George Spalding, Pink Elephant’s Executive Vice President. “2013 seems to have been the year of IT superheroes, judging by the caliber of the nominations received, I give my heartiest congratulations to all finalists!”

The awards honor the best in five categories: Project Of The Year, Practitioner Of The Year, Case Study Of The Year, Innovation Of The Year, and, presented for the first time at Pink14, IT Leader Of The Year. A panel of ITSM experts will review the finalists’ submission entries and choose winners who best meet the criteria outlined below:

Project Of The Year: Recognizes an organization that has demonstrated significant commitment to best practice frameworks including ITIL®, ISO, COBIT®, Lean IT, and Six Sigma. This year’s finalists are:

· Amdocs – ISO 20000:2011 certification for Amdocs global IT
· City of Ottawa – IT Service Center
· EMC – EMC’s “UnITy” ITSM Initiative
· Kootenai Health – Help Desk Insourcing

Practitioner Of The Year: Recognizes an individual who has shown commitment to best practices, continuous improvement and quality principles. This year’s finalists are:

· Siddharth Shetty, IT Operations Manager, Amdocs
· Willie Lee Holland, Manager of PBS Systems, City of Sarasota

Innovation of the Year: This award recognizes a product or service developed by the vendor community that has made the greatest contribution to ITSM in the last calendar year. This year’s finalists are:

· Attivio – Service Knowledge Expert
· Bomgar – Embedded Remote App Support
· Fujitsu Computer Products of America – iNetSec Smart Finder
· Matrix42 – Matrix42 Corporate 2013

IT Leader Of The Year: This award is being presented for the first time at Pink14! The award recognizes a senior IT leader (VP, AVP, or C-level) who has successfully led, inspired and positively influenced others to achieve successful business results using ITIL or another ITSM framework. This year’s finalists are:

Steve Garske, Chief Information Officer, Kootenai Health
Edward Marx, SVP/CIO, Texas Health Resources
Cindy Trudeau, Director, Technical & Operational Services, Presbyterian Healthcare Services

Case Study Of The Year: This award is probably one of the most prestigious, because it is chosen by conference attendees. During Pink14, Pink Elephant will tabulate evaluation results from all case study presentations. The award is given to the individual who delivers the most compelling session and receives the highest score. Finalists will be announced during the conference.

About Pink14
Each year Pink Elephant presents must-attend IT Service Management conferences and leadership forums that bring together IT professionals from around the world. Beyond being thoroughly educated and entertained by Commander Hadfield in the general session, Pink14 attendees will have their choice of 14 tracks of over 160 breakout sessions covering a wide array of ITSM subjects. Those interested in attending Pink14 are encouraged to take advantage of Pink Elephant’s team and combination pricing offers.

About Pink Elephant
With a pioneering 30 year history, we are a global leader in ITIL® expert-led consulting and ITSM best-practice education. Pink Elephant also offers a vast array of products and services, such as business simulation workshops and online implementation tools, to help you meet all your IT and business goals.

For more information and to check out our full list of products and services, visit and follow Pink Elephant on Twitter: @theitilexperts

For more information, please contact:
Mehreen Hasan
Marketing Department
Pink Elephant
Toll free: 1-888-273-7465 Ex. 251

ITIL® is a registered trade mark of AXELOS Limited. COBIT® is a registered trademark of ISACA®.
Contact Information
Pink Elephant
Mehreen Hasan

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