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Medical Tourism Association® Free Webcast to Address Technology Solutions for International Patient Departments

Workshop Speaks to Hospital Administrators and Clinicians, Employers, TPAs, Insurance Agents and Facilitators

Palm Beach Gardens, FL, April 18, 2014 --( Technology solutions that address specific needs of the medical tourism industry will be presented at a webcast sponsored by the Medical Tourism Association®, Tuesday, April 22, 2014, 10 a.m. (EST). The live, interactive discussion is free of charge.

“Clear the Air: Cloud-Based Global Patient Management System Sheds New Light on Compliance Regulations,” speaks to a hospital’s international patient department, employers, TPAs, insurance agents and facilitators seeking to create a personal optimum business model that increases efficiency, drives down costs, substantially improves customer and patient interactions and, most importantly, do all this while staying in compliance with the stringent security and privacy regulations.

iHealthCRM®, a cloud-based system offered by way of Health Flights technologies, provides for content management, business process management, customer relationship management (CRM), patient management, quote generation, business collaboration, and a host of other features.

“Sadly, even hospitals and clinics with state-of-the-art facilities, cutting-edge technology and the most up-to-date information systems are still relying on excel spreadsheets, manila folders and undocumented and inconsistent processes to manage international patient departments,” said Renée-Marie Stephano, President of the Medical Tourism Association®. “The international healthcare industry needs to understand that highly functioning international patient departments must invest in technology that ultimately generates lower costs, better outcomes and care continuum, greater patient satisfaction, revenue and sustainable growth.”

iHealthCRM®, built specifically for the international healthcare industry, eliminates specialized hardware or the need to invest in customizing or developing expensive proprietary software solutions. To register for the free webcast, go to:

“Primary interactions between medical tourism consumers and international patient departments or facilitators typically occur before or after a procedure and outside the realm of traditional hospital information systems,” said Anuja Agrawal, CEO of Health Flights, who will present the webcast. “Arguably, an effective customer and patient management system is the most significant enabler to bridge the current gap and play a major role in redefining the relationship between the providers and facilitators and their patients.”

The Medical Tourism Association® is the first membership-based international nonprofit trade association for the medical tourism and healthcare industry made up of top international hospitals, healthcare providers, medical travel facilitators, insurance companies, and other affiliates committed to promoting the highest level of quality healthcare to patients in a global environment.

Health Flights is a global medical network and technology provider, bringing together top hospitals globally with international insurance companies, multinational employers, governments and medical tourism facilitators. A joint venture between the Medical Tourism Association® and the Global Benefits Association, Health Flights is focused on communication, education and the provision of appropriate technology solutions to meet the needs of this sector.
Contact Information
Medical Tourism Association
Joseph Harkins
1.561.791.2000, ext. 803

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