Las Vegas, NV, May 15, 2014 --(PR.com
)-- Local Las Vegas agent Shelly Rogers with the Nevada Insurance Enrollment Marketplace has been informed the Silver State Insurance Exchange board has received many complaints from insurance carriers and brokers about the ongoing problems plaguing Nevadans that are trying to enroll into health plans through the Nevada Health Link. The problems are still in the enrollment process itself and the enrollees getting credited for making their payments. The Exchange board is still in the process of deciding whether they will stay with the current company hired to develop the website, or to go with another states’ technology that has had better success, or to start from scratch.
Shelly warns, “pay attention to your bank account, credit card or check that you wrote to pay for your premiums.”
She states, "The insurance companies affected are worried that their reputations are being affected and that the confidence of the public is waning. Some of the insurance carriers are stating that they can no longer tolerate the lack of urgency and fixes much longer. It appears that the Exchange board may make a decision by the end of the month."
Her recommendation and that of the Nevada Insurance Enrollment Marketplace is that customers who have enrolled into a plan at Nevada Health Link, make certain they pay attention to their bank account, credit card or check written to pay for their premiums. Make certain that they see the money coming out of their accounts. This is a good way to determine that an account is headed in the right direction.
She also states customers should pay attention to their account number. It starts with a 1 then 2 and then there are seven 0’s followed by 6 additional numbers. For example, 120000000123456. This is their account number. Customers should make certain that they are paying for the correct account, and that the money is being withdrawn from their bank account in a timely manner. The 1st month they enroll, it’s absolutely critical they see the money come out of their account by the 15th of that month, or if they enroll after the 15th of the month, it gets debited by the 15th of the month coming up. She has found with her customers that if they work with her in assisting them, together they can team up and make sure their insurance plan will have fewer problems.
"If you do not see the money coming out of your account, chances are, there’s going to be problems with your account at Nevada Health Link and you getting your insurance coverage started on time."
The Nevada Insurance Enrollment Marketplace offers free quotes and consultation to help individuals and businesses find the best Health Insurance policy available.
If you have further questions about this subject, Shelly Rogers can be reached at (702) 898-0554.