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Consumer Voice Launches New Website That Will Provide Enhanced Access to Long-Term Care Resources & Information

The National Consumer Voice for Quality Long-Term Care (Consumer Voice) has launched a new website at

Alpharetta, GA, June 13, 2014 --( The National Consumer Voice for Quality-Long Term Care (Consumer Voice), the leading national voice representing consumers in issues related to long-term care, announced today the release of its new and improved website – - that will provide consumers, advocates and family members with enhanced access to resources and information on how to achieve quality long-term care.

“The Consumer Voice is a primary source of information and tools for consumers, families, caregivers, advocates and ombudsmen to help ensure quality care for the individual in all settings, including nursing homes, assisted living facilities and home and community-based care. Our newly launched website greatly improves our organization’s ability to provide such information to the public in a more interactive and easily accessible fashion. We are thrilled to be able to strengthen our role as the leading long-term care advocacy organization through the redesign and re-launch of our website, which is often the first resource individuals come across when looking for information pertaining to long-term care,” said Richard Gelula, Executive Director of Consumer Voice.

The new Consumer Voice website includes the following enhancements and improvements:
· Improved Graphics and Greater Interactivity: Created with the user experience in mind, the re-launched Consumer Voice website is visually appealing and permits individuals to be more interactive with the organization through easier access to our Facebook and Twitter pages, Action alerts, as well as sign-ups for e-mails, weekly newsletters and donations.
· Enhanced Structure and Easier Site Navigation: The new website enables individuals to have clearer access to the many resources available throughout the Consumer Voice site, including specialized information for long-term care consumers, family members, advocates and other policy & advocacy resources.
· Get Help – Consumer Voice has updated and enhanced its popular ‘Get Help’ resource map, which permits individuals to locate ombudsmen, Citizen Advocacy Groups (CAGs), or other long-term care resources in their state or territory.
· Improved Access to the Consumer Voice Clearinghouse – Throughout the new site, individuals will be able to easily access the Consumer Voice Clearinghouse, our one-stop destination for long-term care information geared toward promoting effective advocacy and consumer-directed care.

The new site is available to the public starting June 10th. The site will continue to introduce new content throughout the month. Consumer Voice will also release the re-launch of the National Long-Term Care Ombudsman Resource Center website,, shortly. The National Long-Term Care Ombudsman Resource Center, funded through the Administration on Aging and operated by the Consumer Voice, provides support, technical assistance and training to state and local long-term care ombudsmen. The center’s website is the main resource for information on how to enhance the skills, knowledge and management capacity of the long-term care ombudsman program.

About the Consumer Voice: The National Consumer Voice for Quality Long-Term Care was formed as the National Citizens' Coalition for Nursing Home Reform in 1975 because of public concern about substandard care in nursing homes. Today, the Consumer Voice is the leading national voice representing consumers in issues related to long-term care across all care settings, helping to ensure that consumers are empowered to advocate for themselves.

Contact: Marybeth Williams
Public Policy Associate. Consumer Voice
202-332-2275 ext. 225
Contact Information
National Consumer Voice for Quality Long-Term Care
Marybeth Williams

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