Needham, MA, December 12, 2014 --(PR.com
)-- FoodTec Solutions announced today immediate availability of Delivery IQ Gamification enabling restaurant operators and their delivery teams to dramatically improve operating results. By gamifying the delivery process, goals and competition can be created that safely and effectively improve performance by tracking order times, customer satisfaction, tips, and overall efficiency.
Positive Customer Impact
Many customers have already benefited from deploying Delivery IQ mobile solution and with the addition of gamification operators provide winning performance, rewards to staff, by leveraging award badges. Jason Cotton, driver at Marco’s Pizza, an avid user of Delivery IQ, comments “there’s a lot of friendly competition in my store, so we’re all very interested in the stats page on the [Delivery IQ] app.”
Improved driver performance goes hand in hand with enhanced customer experience and satisfaction. Everyone wants more on-time deliveries, happier customers, motivated drivers, and repeat business which is exactly what Delivery IQ gamification promotes.
Andrew Bounas, President of FoodTec Solutions, believes this breakthrough will be another game-changing technology for its customers. “Gamifying Delivery IQ adds more value for all involved. It motivates drivers to surpass their prior performance which benefits the restaurant and their customers.”
Founded in 1996, FoodTec is an industry innovator and leader in hospitality technology. The company offers a wide range of solutions and services designed to improve restaurant performance and operations.