New Report Details Remote Monitoring of High-Risk Patients as Telehealth Protocol for Chronic Care Management

Sea Girt, NJ, March 25, 2015 --(PR.com)-- Results from the successful NYCHHC House Calls Telehealth Program for high-risk patients with diabetes are detailed in "Remote Monitoring of High-Risk Patients: Telehealth Protocols for Chronic Care Management," a new report from the Healthcare Intelligence Network (HIN).

This resource, part of HIN's Remote Patient Monitoring Suite, profiles a successful eight-year initiative by the New York City Health and Hospitals Corporation (NYCHHC) House Calls Telehealth Program that significantly lowered patients' A1C blood glucose levels.

This 25-page report features insight from Susan Lehrer, RN, BSN, CDE, associate executive director of the telehealth office for NYCHHC, who discusses key aspects of the real-time monitoring program.

Learn more about remote monitoring for high-risk patients at http://store.hin.com/product.asp?itemid=5008

News Facts: In "Remote Monitoring of High-Risk Patients: Telehealth Protocols for Chronic Care Management," Ms. Lehrer shares the following House Calls highlights:

-How NYCHHC House Calls blends telehealth, electronic medical records, electronic communication with providers and direct communication with patients by nurse case managers;

-Case loads, skill sets and work environment of the nurse case managers at the heart of the program;

-Profile of NYCHHC House Calls Telehealth Program participants, including the seven realities of high-risk patients;

-Six behavior change basics for telehealth participants;

-Detailed analysis of patient outcomes and improvements;

-Guidelines for evaluating telehealth vendors and remote management services;

-Advice for overcoming challenges to remote monitoring, including unreachable patients, clinical inertia, the non-engaged member and language and literacy barriers;

And much more, including insight into staff training, frequency of client contact and hallmarks of high-performing patients.

Learn more about remote monitoring for high-risk patients at http://store.hin.com/product.asp?itemid=5008

Report Formats: Remote Monitoring of High-Risk Patients: Telehealth Protocols for Chronic Care Management is available in Print, Instant PDF Download, Print-PDF set or sharable with an Enterprise Site License.

Quote Attributable To Melanie Matthews, HIN Executive VP And COO:

"The NYCHHC's innovative approach provides a template for organizations wishing to impact key metrics in at-risk populations, particularly patients with congestive heart failure (CHF), hypertension, chronic obstructive pulmonary disorder (COPD), and even medication non-adherence, the top targets of 2014 Remote Monitoring programs, according to HIN market metrics."

For Melanie Matthews' profile, please visit http://www.hin.com/bios.html#mm
Please contact Patricia Donovan to arrange an interview or to obtain additional quotes.

About the Healthcare Intelligence Network — HIN is the premier advisory service for executives seeking high-quality strategic information on the business of healthcare. For more information, contact the Healthcare Intelligence Network, PO Box 1442, Wall Township, NJ 07719-1442, (888) 446-3530, fax (732) 449-4463, e-mail info@hin.com, or visit http://www.hin.com.