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The Smiling Seahorse

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The Smiling Seahorse Awarded 2015 TripAdvisor Certificate of Excellence

Recognized as a Top Performing Dive Centre in the Region as Reviewed by Travelers on the World’s Largest Travel Site

Ranong, Thailand, May 22, 2015 --( The Smiling Seahorse, a French run scuba diving company operating dive cruises in Thailand and Myanmar today announced that it has received a TripAdvisor® Certificate of Excellence award. Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

“Excellent customer service is our ultimate goal and winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at The Smiling Seahorse and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Camille and Franck, Owners of The Smiling Seahorse Co. Ltd. “There is no greater seal of approval than being recognized by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”

"TripAdvisor is pleased to honor exceptional hospitality businesses that have received consistent praise and recognition by travelers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”

About The Smiling Seahorse
The Smiling Seahorse operates liveaboard dive cruises for the last 4 years out of Ranong running trips in the best spots of Thailand (namely Surin and Similans Islands) and of Myanmar (also known as Burma, a new destination offering wonderful dives to the adventurous divers.

It Franco-Thai team strive to offer customer satisfaction at all level and to deliver your dream diving holidays.

About TripAdvisor
TripAdvisor® is the world's largest travel site*, enabling travelers to plan and book the perfect trip. TripAdvisor offers trusted advice from travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors**, and more than 225 million reviews and opinions covering more than 4.9 million accommodations, restaurants and attractions. The sites operate in 45 countries worldwide.

*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, December 2014

**Source: Google Analytics, average monthly unique users, Q1 2015

The Smiling Seahorse
170 Ruangrat Road, Muang Ranong 85000 Thailand
Contact: Camille Rovillain
Contact Information
The Smiling Seahorse
Camille Rovillain

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