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UX Thursday at Net Solutions – Comparing User-Friendliness Between iOS and Android

Chandigarh, India, June 04, 2015 --( On Thursday 14th May Net Solutions carried out an in-house initiative to compare user-friendliness between iOS and Android Operating Systems. It was a small assessment to find out how familiar people are with the mobile OS they use regularly and with the ones they rarely get to handle. The participants included developers, business analysts, designers, quality analysts and even members from the HR department. The results were quite amazing demonstrating how regular smartphone users respond to gadgets with different Operating Systems, in this case Android and iOS.

An email was sent out to the workforce a week prior to create a buzz about the event and volunteer for participation. The response was quite amazing and 20 people were selected on first come first serve basis to partake in the analysis.

It was a simple sample study where two respondents were invited together in a room and handed over an iPhone6 and Nexus5. In order to test how friendly these users were with their smartphones, they were asked to do some simple tasks while the time taken by each participant was recorded. The tasks were as easy as creating a folder, moving some apps and renaming it; taking a selfie and screenshot; sending a mail using the default email app, changing the wallpaper etc.

After these participants had completed these tasks on the phone they were comfortable in using, they were asked to swap their gadgets and carry out the same tasks with the time taken being recorded.

The interesting part of the assessment was the way the respondents reacted to the new OS in their hands. Some of them had never used all the functionalities even in the smartphone they had been handling for years, while some adjusted easily to the new OS in their hands.

At the end of the survey, each participant was asked which OS did they find better and why? Based on this analysis, a result is meant to be drawn and another UX event to be organized with a newer perspective.

The participants of the survey appreciated this initiative and most of them agreed that this was a genuine check for them on how a great user experience is able to lure more customers towards itself.
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Net Solutions
Rohit Dogra

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