Des Moines, IA, October 21, 2015 --(PR.com
)-- Teleperformance, the global leader in outsourced multi channel customer experience management, announced that it will expand its Home Agent Division into the Des Moines, Iowa area this month. The expansion will create nearly 100 new jobs in the Des Moines area giving employees the opportunity to work from home once they have completed training.
“Our client is very excited about this growth opportunity into the state of Iowa,” said Miranda Collard, Teleperformance U.S.A. President–Enterprise Services. “They recognize the area’s diversity, talent, and education in the community. Des Moines offers a unique growth opportunity for global companies like Teleperformance. We are excited to welcome 100 new employees to our team.”
Teleperformance employees provide high-level customer service in the healthcare industry assisting customers with products and services. Interested applicants should possess basic computer skills and have customer-oriented career experience with a passion for helping customers solve their issues over the phone.
“We have already received a large number of applicants for these new positions,” said Jim Phillips, Vice President Talent Acquisition. The opportunity to work from home has created a lot of interest from across the country and as long as applicants have a quite area in which to work from we can accommodate most applicants who have a passion for helping customers and a commitment to excellence.
Interested candidates should send their updated resume to Mat.Marcelis@Teleperformance.com
or visit Teleperformance.com.
Teleperformance U.S.A. currently employs more than 27,000 people nationwide. Contact center positions available include service advisors, trainers, quality assurance personnel, and various leadership and client management positions.
About Teleperformance Group
Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisitions, and debt collection programs. In 2014, it reported consolidated revenue of €2,758 million ($3,665 million, based on €1 = $1.33).
The Group operates around 135,000 computerized workstations, with more than 182,000 employees across 270 contact centers in 67 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.
Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: STOXX 600, SBF 120, Next 150, CAC Mid 60 and CAC Support Services. Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP.www.teleperformance.com