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Nap Barragan, CEO of 1-800-Mattress.Com, Talks About Connecting with Customers, on the CEO Show with Robert Reiss


Nap Barragan, Founder of 1-800-Mattress.Com, interviewing on the CEO Show with Robert Reiss, talks about building a business from scratch in America and how he found new ways to connect with customers, starting with his novel use of “1-800” numbers. He explains about introducing many other new services, the value of training employees to communicate effectively, and the addition of the Internet as another option for customers to shop and buy anytime, in any way they want.

Ridgefield, CT, January 05, 2008 --(PR.com)-- Nap Barragan, Founder of 1-800-Mattress.Com, the nation’s leading bedding tele-retailer, interviewing on the CEO Show with Robert Reiss, talks about building a business from scratch in America, after coming originally from Ecuador without knowing the language well and with only $10 in his pocket. Barragan relates how he found new ways to connect with customers, starting with his novel use of “1-800” numbers. He explains about introducing many new services including Same-day delivery, the “Sleep-On-It” Guarantee, old mattress pick up, and tele-retailing, all unique to the bedding industry.

Barragan and Reiss speak about the value of training employees to communicate effectively with customers and the addition of the Internet as another option for customers to shop and buy anytime, in any way they want.

Reiss sums it up, “Nap Barragan’s 1-800-Mattress business is a classic American success story, the result of intense work, ingenuity, and his recognition of the importance of the customer.”

The business, 1-800-Mattress.Com, with its corporate headquarters in Long Island City, New York, markets bedding products globally. In addition to using tele-marketing, it has more than 100 showrooms located in New York, New Jersey, Connecticut, Maryland, and California. For information about the business, the web address is: www.mattress.com

To see a complete list broadcast stations, lists of interviews and to listen to recent CEO Shows, visit: www.theceoshowonline.com

The Nap Barragan interview on the CEO Show with Robert Reiss will be broadcast on January 6, 2008 at 9 pm Eastern Standard Time. Immediately following, the founder of Divvies, Lori Robin Sandler can be heard.

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Background:
Hosted by customer service guru Robert Reiss, The CEO Show with Robert Reiss, is now available in 35 cities across the USA syndicated by the Business Talk Radio Network and by the Lifestyle Talk Radio Network. Broadcast markets include: Atlanta, Boston, Columbus, Greenwich, Long Island, Houston, Las Vegas, San Diego, Spokane and West Palm Beach. To find stations broadcasting the show, to see a list of guests and to listen to recent guests, go to: www.theceoshowonline.com

Contact: Robert Reiss 203 894 9400, robert@reissource.com
Contact Information
Reissource, LLC
Robert Reiss
203-894-8655
Contact
www.reissource.com
Cell phone: 203-894-9400

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