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Sixty-Seven Percent of North American Utilities Ran Into Significant Problems During Their Most Recent CIS Acquisition

Four-part series on CIS risk mitigation guides utilities through successful CIS replacement projects.

Austin, TX, April 28, 2016 --( The culmination of a three-year, four-part study, CIS Replacement Risk Mitigation highlights strategies to identify and avoid, transfer, mitigate and ultimately accept the risks associated with replacing the utility CIS.

The report, administered by TMG Consulting’s research and innovation practice, RIMSolutions™, educates utilities on the specific risks associated with a replacement project and what tools, processes, benchmarks and methodologies are available to address them—throughout the entire cycle of planning, procurement, implementation and stabilization.

More than a quarter of the utilities surveyed anticipate replacing their CIS within the next two years. And with even more dynamic changes expected in the utility industry in the near future, this research is a timely blueprint for success as more and more utilities enter unchartered territory.

“There are not many more difficult projects than implementing a new CIS,” said TMG Consulting Vice President and RIMSolutions™ Practice Lead Vanessa Edmonds. “So many of the industry experts quoted in this research drive home a recurring theme: the importance of planning, planning and more planning. While uncovering the issues that can wreak havoc on implementation projects, the research also outlines how to take careful precautions to avoid these areas that can trip-up even the best laid-out projects, and also how to ensure long-lasting success through the stabilization phase.”

Get the full report at

About TMG Consulting
TMG Consulting is a modern utility consultancy that offers Advisory Services, Client-side Delivery Support (CSDS) Services, Research and Utility Market Connections, an unbiased industry directory and information resource. These complementary, interwoven service lines connect the dots between business goals and technologies that support stronger customer relationships.
Our culture of innovation means that we evolve our business model, services and methodologies on an ongoing basis to stay ahead of the needs of utility industry professionals and their customers.

Proof of TMG’s effectiveness is in our history of successful engagements; we have delivered more than 400 projects for 250 public- and investor-owned utilities, evolving energy companies, and city, county and state governments since 1992. Visit our Downloads page for case studies and recent successes.

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Laurie Anderson
Sr. Consultant, TMG Consulting
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TMG Consulting
Laurie Anderson

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