Northbrook, IL, May 05, 2016 --(PR.com
)-- Donlen, the fleet industry’s most customer-centric and technically integrated provider of financing and fleet management solutions announced today that the Auto Care Association has awarded Daniel Wolak, Donlen Contact Center Supervisor, the Automotive Service Excellence (ASE) World Class Technicians certification.
“All of us at Donlen are so proud of Dan’s achievement,” said Bill Byrnes, Donlen Vice President, Contact Center Operations. “His experience of more than 15 years in the automotive industry and this specific recognition continue to add world-class expertise to our already existing staff of multiple ASE-certified technicians.”
Wolak has more than nine years of experience providing technical advice to Donlen customers. In addition, he has an associate’s degree in automotive engineering and a bachelor’s degree in automotive management.
The Auto Care Association-ASE World Class Technicians Award began in 1986. Since that time, only 1,914 technicians have qualified for this prestigious distinction.
About Donlen Corporation
Donlen is the industry’s most customer-centric and technically integrated provider of financing and fleet management solutions for corporate fleets. Utilizing a highly consultative and strategic approach, Donlen helps fleets reduce cost, improve efficiency, and increase driver safety and productivity. As a testament to Donlen’s excellent customer service, we received a 2016 Gold Stevie Award for Sales & Customer Service in the Customer Service Management Team of the Year category. Donlen’s consultation excellence has also been named to the IAOP Global Outsourcing 100® list for the tenth time. We maintain high-level customer satisfaction by focusing on employee satisfaction as well. In 2015, Donlen was named one of Chicago’s Best and Brightest Companies to Work For® by the National Association for Business Resources. Donlen’s constantly evolving technology and innovative approach to fleet management earned us a 2016 Silver Stevie Award in the New Business Intelligence Solution – New Version category. We have earned spots on the 2015 InformationWeek Elite 100, and the 2013 and 2012 InformationWeek 500 List of Top Technology Innovators Across America. Founded in 1965 and headquartered in Northbrook, Ill., Donlen is a wholly owned subsidiary of The Hertz Corporation (NYSE: HTZ). For more information about Donlen, visit www.donlen.com.
About the Auto Care Association
The Auto Care Association members include manufacturers, distributors, parts stores and service and repair shops, importers, business services, manufacturers’ representatives and more.