Boca Raton Employer Announces Expansion Plans

Teleperformance announced today with the expansion of a large healthcare client located at their Boca Raton facility, the hiring of 200 new full time career opportunities.

Boca Raton Employer Announces Expansion Plans
Boca Raton, FL, September 14, 2016 --( Teleperformance, the global leader in outsourced Omni channel customer experience management, recently announced that it will be expanding its Boca Raton, Florida facility at 4680 Conference Way South with the recent addition of a new client. This growth will bring around 200 career opportunities to the Boca Raton area.

“Our clients have always seen Boca Raton as a great place for growth,” said Teleperformance U.S.A. President Enterprise Services, Miranda Collard. “They recognize the area’s diverse, well-educated, talented and upbeat workforce. Boca Raton offers a unique advantage to employers like Teleperformance because of the strength of the community and its residents. We are excited to continue our growth in this area and are grateful for our dedicated, hardworking employees.”

The inbound customer contact center in Boca Raton supports several clients, and one of the largest of such clients has provided Teleperformance this opportunity for expansion into the south Florida market. Employees at this center will provide customer service and support for a large healthcare provider.

“Hiring for these positions has already begun and starting salaries are around $10 per hour,” said Jim Phillips, Vice President Talent Acquisition, and an 18-year employee of the company. “Applicants can apply online or in-person, followed by an interview and skill assessment. We have a large need for bilingual Spanish speaking agents with a starting rate of pay of $13 an hour. They can walk out the same day with a great new career that will allow them the opportunity to learn and develop their skills to move up within the organization.” Phillips started as a phone agent in Columbus, Ohio and now resides in Salt Lake City, Utah working at the company’s headquarters.

Teleperformance currently operates 35 sites across the country, with around 26,000 employees in the U.S. through its contact center sites and work-at-home programs. Globally, the company has presence in 65 countries and more than 192,000 employees. It is the largest outsourced customer experience provider in the world, and was recently recognized as a 2016 Top 100 Global Outsourcing Service Provider by the International Association of Outsourcing Professionals® (IAOP).

Contact center positions available at the Teleperformance facility include, but are not limited to, Service Advisors, Trainers, Quality Assurance Personnel, and various leadership and client management positions. Those interested in applying for a job may do so at: or in person at 4680 Conference Way South, Monday thru Friday 8am to 5pm.

Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2015, it reported consolidated revenue of €3.4 billion ($3.7 billion, based on €1 = $1.11).

The Group operates 147,000 computerized workstations, with close to 190,000 employees across around 311 contact centers in 65 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: STOXX 600, SBF 120, Next 150, CAC Mid 60 and CAC Support Services. They also have been included in the Euronext Vigeo Eurozone 120 index since December 2015, with regard to the Group's performance in corporate responsibility.

Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP

For more information:
Follow us: Twitter @Teleperformance
Jim Phillips