St. Petersburg, FL, March 04, 2017 --(PR.com
)-- Crown Buick GMC recently achieved GM Certified Elite Service Dealer status based on Zone, Regional and National recommendations and an evaluation conducted by the automotive manufacturer General Motors.
The certification was awarded to the top 300 out of 4,500 dealerships in the nation based on GM’s key Fixed Operation metrics. Dealers were judged in six categories including New Vehicle Customer Retention, Service Training Standards (STS), Repeat Repairs Percentage, and Dealer Sales Loyalty Percentage.
“This distinction is a true testament to how we conduct business at Crown Buick GMC. Our customers’ satisfaction is truly our number 1 priority, and it shows,” said Craig Blacklidge, General Manager.
Over the next 12 months Crown Buick GMC will have access to exclusive benefits, not available to other dealerships, that are designed to further support processes associated with the Fixed Operations department and enhance the customer experience.
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com to learn more about Crown Automotive Group & The Better Way To Buy.