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Global Healthcare Accreditation Continues International Expansion with Healthcare Expert Group of Thailand Partnership

Partnership Signals Global Demand for Medical Travel Standards.

Palm Beach Gardens, FL, April 13, 2017 --( The Global Health Accreditation® (GHA) Program, the first independent accrediting body focused on medical travel services and the medical travel patient experience, announced a partnership today with the Healthcare Expert Group of Thailand (HCEG).

As global leaders in medical travel accreditation, GHA’s innovative program focuses specifically on an organization's entire Medical Travel Care Continuum, encompassing the entire pathway of medical travel; including medical, hospitality, and patient experience. Prompted by the need to bring professional norms and internationally accepted standards to medical travel, as well as the growing public awareness and expectations for quality and patient centered healthcare services, GHA is applicable to hospitals and ambulatory organizations worldwide. As an ISQua member, GHA is leading the charge to focus on the patient experience for the medical travel patient. Additionally, GHA seeks to improve not only patient outcomes, but the business performance of organizations.

This partnership with GHA will help Healthcare Expert Group of Thailand recruit and train hospitals and clinics on GHA standards, which are categorized fifteen (15) core competencies in 3 major focus areas, including:

· Clinical Processes
· The Patient Experience, and
· Hospitality and Business Practice

By focusing on facilitating optimal management of the overall experience for a medical traveler, GHA’s accreditation standards, the first specifically focused on medical travel patients, will validate a provider’s provision of consistent, ethical, safe and transparent management practices, and go beyond the care delivered in the healthcare facility across the entire medical travel care continuum. The standards cover all major touch points in regards to the healthcare patient process, and the hospitality guest process of the Medical Travel Care Continuum. These include; the initial point of inquiry for the patient’s service and destination, the patient’s arrival at the destination, their stay at a hospitality site for preadmission testing and evaluation, their admission and discharge from the organization, their stay at the hospitality site for recuperation, the level of aftercare prior to travel back home, and the ongoing communication after travel back home, including any follow up service provided.

“GHA is excited to be working with HCEG,” stated Karen Timmons, CEO of Global Healthcare Accreditation, “which has demonstrated its leadership in and commitment to Thailand becoming a leading international medical hub meeting international standards.”

The HealthCare Expert Group, founded in 2008 by Somporn Kumphong, MD, is a leading provider of services that integrates information, education, training, and consulting regarding international healthcare standards compliance in Thailand and CLMV countries - Cambodia, Laos, Myanmar, and Vietnam. Dr. Somporn works with public and private Healthcare Organizations, and national stakeholders to enable and sustain Thailand’s position as a leading international medical hub, meeting international quality, risk management and patient safety standards.

Somporn Kumphong, CEO of Healthcare Expert Group of Thailand noted, "HCEG looks forward to working with GHA and its specific focus on the medical travel patients. The GHA standards fill a gap respecting the unique needs of medical travel patients, and also will bring professional norms and best practices respecting medical travel to Thailand."

The Global Healthcare Accreditation Program is a premier healthcare quality and business solution for the global medical travel and medical tourism industries. The GHA program evaluates compliance towards competencies that ensure a healthcare organization is not only monitoring its overall performance in the services provided to medical travel, medical tourism, or international patients, but that the entire medical travel cycle is streamlined to ensure an overall positive experience for patients.

For more information about HCEG, please go to

For more information about GHA, please go to

Organizations interested in the Global Healthcare Accreditation® Program, please request more information at
Contact Information
Global Healthcare Accreditation
Mary Miller Sallah, Chief Quality Officer

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