Consumer Engagement in MLTSS: Fady Sahhar and Ken Carr to Present at the Open Minds Strategy and Innovation Conference

XtraGlobex, Inc. President and Founder Fady Sahhar will present an informational session on “Improving Quality Through Consumer Engagement in MLTSS” with Open Minds Senior Associate Ken Carr at the 2017 OPEN MINDS Strategy & Innovations Institute June 6-7, 2017 in New Orleans, Louisiana.

Marlton, NJ, May 20, 2017 --(PR.com)-- XtraGlobex, Inc. President and Founder Fady Sahhar will present an informational session on “Improving Quality Through Consumer Engagement in MLTSS” with OPEN MINDS Senior Associate Ken Carr at the 2017 Open Minds Strategy & Innovations Institute June 6-7, 2017 in New Orleans, Louisiana.

“I’m so pleased to have Ken bring his rich experience in value-based reimbursement to the discussion, “ Sahhar says. “His insights and expertise in change management and business process improvement will add some brilliant takeaways from the session for our participants.”

In a town hall style format, Sahhar’s session will review how value based payments are driving decisions in the delivery of LTSS, considering innovations in the development of panels, the use of social media and the newly launched CAHPS tools.

“Every touchpoint in the service delivery journey has an impact on the consumer experience,” Carr says, “from the processes within an organization, to the hands-on services to the consumer. Fady brings broad, diverse experience in accessibility, access and accountability in the health and human services field, and I’m really looking forward to a productive dialogue at his session.”

Fady Sahhar is a Knowledge Partner and Exhibitor at this year’s event and will be available at the XtraGlobex area (Booth 116) for more discussion of the continuing changes in the delivery of Managed Long Term Services and Supports (MLTSS) and how health care providers, ACO’s and health plans to engage consumers and participants in the quality oversight.

XtraGlobex provides strategy, analytics and communications services to organizations specializing in healthcare, community-based and professional organizations serving the Medicare and Medicaid populations and Long Term Services and Supports. Learn how XtraGlobex works with clients to create exceptional and sustainable competitive advantage, turning existing challenges into positive solutions and future hurdles into launchpads for growth at XtraGlobex.com.

The 2017 Open Minds Strategy & Innovations Institute is the only national gathering designed to help organizations serving complex consumers link emerging innovations to strategy to build successful, sustainable organizations. Founded in 1987 and based in Gettysburg, Pennsylvania, Open Minds is a national strategic advisory firm whose 75+ associates believe by providing the latest market intelligence and management best practices to organizations serving the health and social support needs of the most vulnerable consumers, those organizations will be better able to provide efficient and effective services. Learn more at www.openminds.com.
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