Minneapolis, MN, February 22, 2008 --(PR.com
)-- Author, consultant and customer loyalty expert, Kevin Stirtz, has begun offering a free tool to help organizations deliver better customer service. It's an email service that contains a different customer service tip, tool or suggestion each week.
"What's nice about this is you can read it and use it right away" said Stirtz. "Based on feedback from our clients, we designed this to be right to the point without any fluff."
The Stirtz Group LLC delivers customer service training through workshops, keynotes, books and consulting. These weekly tools and tips come directly from the content used in those services.
"This is like a weekly dip into our huge pool of customer service knowledge" Stirtz said. "We pick something each week that our clients have found useful, and we share it with the world."
Also included in this weekly resource are the results from annual customer service research done by the Stirtz Group LLC. Every year, they survey people on the state of customer service. Much of the information gleaned from those surveys finds it way into this weekly newsletter.
You can subscribe to this weekly resource for no charge at the Stirtz Group LLC website at: http://stirtzgroup.com/newsletter/weekly-customer-service-tips/
The Stirtz Group LLC offers training, keynotes and consulting to help companies increase customer loyalty by improving customer service.