Companies Still Need to Improve Service Says New Report

A new report published by the Stirtz Group LLC shows customers remain unimpressed about the service they receive from most companies. And, in the past 12 months, service seems to be slipping. - January 28, 2009

Businesses Can Beat Recession by Improving Customer Loyalty. Expert Offers Advice in New Book.

Customer loyalty expert Kevin Stirtz says business leaders should focus less on the economy and more on how they treat their customers, if they want to survive and even thrive in tough economic times. And he's written a book to help them do it. He urges company leaders to focus their resources on... - May 13, 2008

New Book Helps Companies Increase Customer Loyalty and Profits

Customer loyalty expert Kevin Stirtz has published a new book designed to help companies keep their customers coming back. It's called: "More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back." The book is full of tips, tools, checklists and examples of how to... - May 01, 2008

Customer Loyalty Expert Publishes Free eBook

Customer loyalty expert Kevin Stirtz has published a free ebook called: "More Loyal Customers." It's a fast-reading book that can help any company increase customer loyalty by improving customer service. - March 25, 2008

Customer Loyalty Expert Offers Weekly Customer Service Tips

Customer loyalty expert, Kevin Stirtz, is now offering a free weekly customer service newsletter. - February 22, 2008

eBook Offers New Rules for Public Speakers

Professional speaker offer 45 rules to make anyone a great public speaker. - June 06, 2007

New Survey Reveals Customers Top 16 Wishes

Customer service survey tells us what customers really from the people they do business with. - May 23, 2007

Customer Service Expert Offers Tips for a Perfect Valentine’s Day

We can all have a great Valentine's Day. These tips from Customer Service expert show you how. - February 12, 2007

Kevin Stirtz Featured in Business Experts Book

Minnesota author and trainer, Kevin Stirtz, is featured in a newly released book called "Streetwise Small Business Book of Lists." The book, edited and compiled by Gene Marks, is a compilation of over 300 lists of business information by small business experts from across the... - August 24, 2006

Marketing Expert Kevin Stirtz Named Top 10 Marketing Author at EzineArticles.com

Kevin Stirtz was named a Top Ten Marketing author by EzineArticles.com today. - May 31, 2006

Marketing Entrepreneur Writes Marketing Book for Smart People, Donates Profits to Charity

Marketing entrepreneur, Kevin Stirtz has published a short, fast-reading marketing book full of real-world ideas, advice and examples of how to promote your business, product, service or nonprofit without spending a fortune - December 15, 2005

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