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The Smiling Seahorse

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The Smiling Seahorse Awarded 2017 TripAdvisor Certificate of Excellence for the Third Year in a Row

3 years of excellence rewarded by TripAdvisor: Recognized as a Top Performing Dive Centre in the Region as Reviewed by Travelers on the World’s Largest Travel Site.

Ranong, Thailand, November 17, 2017 --( The Smiling Seahorse, a French run scuba diving company operating dive cruises in Thailand and Myanmar announced that it has received a TripAdvisor® Certificate of Excellence award. Now in its seventh year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor. Certificate of Excellence recipients include restaurants, accommodations and attractions located all over the world that have continually delivered a quality customer experience.

“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

“Excellent customer service is our ultimate goal and winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at The Smiling Seahorse and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Camille and Franck, Owners of The Smiling Seahorse Co. Ltd. “There is no greater seal of approval than being recognized by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”

“TripAdvisor is pleased to honor exceptional hospitality businesses that have received consistent praise and recognition by travelers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”

About The Smiling Seahorse
The Smiling Seahorse operates liveaboard dive cruises for the last 6 years out of Ranong. Running trips in the best spots of Thailand (namely Surin and Similans Islands) and of Myanmar (also known as Burma, Mergui Archipelago is a new destination offering wonderful dives to the adventurous divers.)

It Franco-Thai team strive to offer customer satisfaction at all level and to deliver your dream diving holidays.

The Smiling Seahorse is building a brand new dive boat for the coming season:

- The boat will be slightly bigger but we'll keep small number of divers onboard, so the atmosphere and service will remain the same
- A steel boat with two powerful engines to go explore even further
- AirCon in all cabins and doors opened toward the outside to enjoy the ocean breeze and the seaview
- Private bathrooms with hot shower and toilet
- A bigger room dedicated to Photographers
- A nice lounge area with couches and bar
- A huge sundeck on top
- Bigger staff quarters for our "Dream team"

About TripAdvisor
TripAdvisor, the world’s largest travel site*, enables travelers to unleash the full potential of every trip. With more than 500 million reviews and opinions covering the world’s largest selection of travel listings worldwide -- over 7 million accommodations, airlines, attractions, and restaurants -- TripAdvisor provides travelers with the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. TripAdvisor also compares prices from more than 200 hotel booking sites so travelers can find the lowest price on the hotel that’s right for them. TripAdvisor-branded sites are available in 49 markets, and are home to the world’s largest travel community of 390 million average unique monthly visitors,** all looking to get the most out of every trip. TripAdvisor. Know better. Book better. Go better.

*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, December 2016
**Source: TripAdvisor log files, Q1 2017

The Smiling Seahorse
170 Ruangrat Road, Muang Ranong 85000 Thailand
Contact: Camille & Franck
Contact Information
The Smiling Seahorse
Camille Rovillain

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