Salons Nationwide Rank High in Customer Satisfaction, Earn City Beat News Spectrum Awards

Among City Beat News’ most recent Spectrum Award winners are three salons that have all won the award for four consecutive years.

Lapeer, MI, June 20, 2018 --( City Beat News (CBN) is committed to recognizing customer service excellence wherever it’s found. Recently, three salons from around the country made the list of Spectrum Customer Satisfaction Award winners once again.

Four-time Spectrum Award winner Salon Ivy in Anchorage ( is an upscale salon serving both men and women with the highest-quality hair styling and coloring. Salon Ivy specializes in personalized styling for each client, ensuring everyone leaves looking and feeling great. The salon’s stylists are masters at interpreting clients’ hair needs and desires, exceeding expectations every time. Visit the salon’s Award Page at

In business since 2003, ICONtheOne in Greensboro, N.C., is an upscale salon offering hair and nail services. The salon has won four consecutive Spectrum Awards, earning the highest possible rating of 5 stars each year. Owner Carlton Carter and the team provide more than amazing cuts, color and styles — they do it all with a high level of customer service. Visit the salon’s Award Page at

Salon Topaz in Dobbs Ferry, N.Y. (, has earned four consecutive Spectrum Awards since it opened in 2006. The goal at Salon Topaz is to offer a salon experience that exceeds guests’ expectations, which is why hospitality and excellent customer service are a priority. In fact, the salon’s mission statement is to provide a space where the creative team nurtures clients from the inside out, crafting effortless beauty in a warm, inviting and healthy environment. Visit Salon Topaz’s Award Page at

In partnership with The Stirling Center for Excellence, CBN recognizes companies and professionals such as these that provide an outstanding customer experience. Winners of the Spectrum Award are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer. Those that earn a 4-star or 5-star rating receive the Spectrum Award.

CBN provides the results of its research to the public and businesses at no charge, reporting on its findings to consumers and business owners on a rolling annual basis. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Star Page.”

“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies that place an emphasis on providing an outstanding customer experience.”

About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center,, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.

City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to
City Beat News
Jamie Rawcliffe