New York, NY, July 20, 2018 --(PR.com
)-- Rachel has successfully been in the customer service industry (predominantly the Hospitality industry) in the UK, Australia, Indonesia and Vietnam. Her career has spanned over thirty successful years within the industry, and she is now an author, public speaker and founder of Lotus Training and Crackpots Food Co.
Rachel said, "No, I am not one of those people who has climbed Mt Everest, or one of those people who has made millions of dollars building a successful empire. I am also not someone who has studied about motivation, or how to inspire people. I have written the book Turning Tables which is just my honest ‘learnings’ from over the years. I found over the years other books that I had looked at were written by persons who had no experience at all, and had just studied to become motivational and leadership experts."
She also stated, "My learning came on the job, I learnt the hard way, making many mistakes along the way, I have failed and won, but ultimately, after learning on the job on how to grow myself and my teams around me, and learning from my mistakes, I made myself successful. At the beginning of my career, I became a Leader without any management experience at all."
The book has been written with the intention of giving some insight into how to be a better leader, bringing your teams to success and creating success in your business and career in the Customer Service industry.
The book is currently available in the U.S. and will be available globally in the coming weeks. It is available in both paperback and via Kindle.